3 Performance Metrics Jobs in Hertfordshire with Remote Work Options

business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects and service improvement initiatives are delivered on … time, within scope, and on budget. Establish and monitor SLAs to measure and guarantee service performance from key service providers. Monitor and report on key performance indicators (KPIs) related to service delivery. Provide insights and recommendations for improvement based on performance metrics Manage the budget for … identify and address complex issues in a timely manner Skill in preparing reports and presentations Skill in risk management and problem-solving Experience in performance management and team development Prior experience in a managerial or supervisory role Experience of establishing and managing SLAs. Strong leadership skills to guide and more »

develop our delivery in a fast-paced, service-focused environment. What will you be doing? Drive improvements through automation to enhance reliability, availability, and performance of Infrastructure services. Identify and deliver opportunities for technical and process improvements driven by automation. Ensure compliance with regulatory requirements such as PCI DSS … seek improvements to existing processes and implement them in line with PayPoint standards. Update documentation, policies, and procedures, ensuring adherence across the team. Ensure performance metrics and monitoring are in place to meet business expectations. What would we like from you? Production Infrastructure Support and some Automation experience. more »

the teams to populate the Stockpile model for regular updates and ad-hoc assessments of potential solutions. Conducting program-level tracking and analysis of performance against defined targets, and contributing to the definition of future targets based on historical performance and the need to maintain stockpile availability. Generating … ensuring optimal deployment, management, and maintenance of scarce resources for maximum operational benefit. Presenting outputs of all model scenarios, 'what-if' scenarios, and program performance metrics to the team at all levels. Identifying opportunities for model enhancements to increase functionality and scope. Developing new visualisation methods to effectively more »