You'll need to maintain comprehensive documentation of system issues and preventive maintenance in customer site logs, alongside gathering and recording machine information for performance monitoring. Completing machine installations, handling Engineering Change Notices (ECN) affecting system upgrades and assisting with hardware/software upgrades requiring technical support are also … part of your responsibilities. Additionally, you'll make recommendations for enhancing service, reliability, and equipment performance, with any challenging technical issues promptly escalated for resolution with technical support. Field Service Engineer Requirements: Experience in a similar customer-facing environment working to achieve customer service levels. Mechanically competent to a … meeting the needs of the business partner; develops partner relationships through trust and performance. Is flexible and can prioritise, plan and monitor own activity, performance and progress. Possesses first class customer service and communication skills; written and oral. Logical trouble shooting skills and capability to isolate problems at PCB more »
colleagues and suppliers, sharing knowledge and experience. Using primarily computerised systems, make accurate equipment maintenance history records and other information supporting audit, quality and performance monitoring. Provide technical supervision to Equipment Library technicians when required, to ensure all aspects of the service are delivered in an efficient, safe, professional … Take the lead on and propose changes to departmental technical and servicing procedures. Complete and review equipment and job audits to ensure quality and performance targets are met. Participation in rostered on-call or shift system as required to deliver the Clinical Engineering service. Person Specification Education, Training & Qualifications more »
but not limited to HVAC, electrical, plumbing, and life safety systems. Proficiency in facilities management software and tools for maintenance planning, asset tracking, and performance monitoring. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. Demonstrated leadership abilities, including team management, decision … priorities simultaneously. IOSH/NEBOSH/Legionella/Abestos awareness desirable. Benefits: £52,000 + car allowance Comprehensive benefits package, including health insurance, pension, performance related bonus. Opportunities for professional development and advancement within the company. Collaborative and supportive work environment with a focus on employee well-being and more »
