London, England, United Kingdom Hybrid / WFH Options
Network IT
Role: PlatformSupportEngineer Location: Shrivenham (Hybrid – 3 Days a Week In-Office) Salary: £25,000 – £40,000 We are looking for a PlatformSupportEngineer, someone who has experience providing 2nd/3rd line support against enterprise platforms to monitor and support our clients' critical platform infrastructure (e.g. AD, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and User Access Devices (UADs). The PlatformSupportEngineer ensures reliability, user satisfaction, and provides issue resolution to improve platform operations. Role Responsibilities Monitor platform infrastructure against performance and … availability, responding to alerts and incidents. Provide 2nd/3rd line support against their enterprise systems including Active Directory, SCCM, SolarWinds, and VDI environment. Troubleshoot and resolve platform issues, escalating to other technical teams when required. Develop and update support documentation (e.g. troubleshooting guides, FAQs, and knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Recognise Bank
job and more exclusive features. Direct message the job poster from Recognise Bank Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking … by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions . We understand that … in everything we do. Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application SupportEngineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the More ❯
London, England, United Kingdom Hybrid / WFH Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
Direct message the job poster from SR2 | Socially Responsible Recruitment | Certified B Corporation SR2 are currently looking for a PlatformSupportEngineer for a start-up organisation in the financial services space. Location: Central London based (3 days a week onsite). Role & Responsibilities: As the PlatformSupportEngineer, you will play a key role in managing, maintaining and supporting the AWS and Office platforms. Install, configure, and maintain Linux servers and systems through automation. Implement security measures and perform regular audits. Manage user accounts and access controls. Perform system updates and patches. Manage … containerised platforms independently or as a cluster. Monitor container performance and troubleshoot issues. Container orchestration management/support. Configure and maintain firewalls, switches, etc. Support the infrastructure operationally. Resolve support requests logged via the Helpdesk system. Ensure that all projects have a robust requirements-gathering process that allows More ❯
on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a Senior Mulesoft PlatformSupportEngineer to lead the operational support and maintenance of the Mulesoft Anypoint Platform. This role involves ensuring high availability, performance … and hybrid environments. Implement and manage monitoring solutions to proactively identify and resolve issues. Lead incident response efforts and perform root cause analysis for platform-related problems. Collaborate with development and infrastructure teams to optimize platform performance. Maintain and update operational documentation and standard operating procedures. Mentor junior … provide technical guidance. Mandatory requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience in IT operations or platformsupport roles. In-depth knowledge of Mulesoft Anypoint Platform components. Experience with monitoring and logging tools such as Splunk or ELK Stack. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Recognise Bank
Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. … in everything we do. 💡 Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application SupportEngineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the … integration layer. You will act as a technical point of contact for platform-related issues, investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments More ❯
Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. … in everything we do. 💡 Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application SupportEngineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the … integration layer. You will act as a technical point of contact for platform-related issues, investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Recognise Bank
Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. … in everything we do. Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. About the role As an Application SupportEngineer , you will play a vital role in maintaining and optimising Recognise Bank’s core technology platforms, including nCino (Salesforce) , Mambu , and the … integration layer. You will act as a technical point of contact for platform-related issues, investigating and resolving incidents, monitoring system performance, and taking proactive steps to ensure the availability and stability of business-critical services. Working closely with cross-functional teams, you will support new feature deployments More ❯
on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are seeking a Junior Mulesoft PlatformSupportEngineer to assist in the daily operations, monitoring, and maintenance of the Mulesoft Anypoint Platform. This entry-level position is ideal … for individuals eager to develop expertise in integration platformsupport within a dynamic IT environment. High english level is required. Key Responsibilities: Monitor platform health and performance using tools like Anypoint Monitoring. Assist in deploying and managing APIs and integrations on CloudHub and on-premise environments. Support … response and troubleshooting under the guidance of senior team members. Perform routine maintenance tasks, including log analysis and system checks. Document operational procedures and support activities. Collaborate with cross-functional teams to ensure platform stability. Mandatory requirements: Bachelor's degree in Computer Science, Information Technology, or related field. More ❯