2nd Line Support Engineer
Wilmslow, Cheshire, United Kingdom
The Citation Group
preferably with ITIL and Microsoft certifications. Duties Include but not limited to: * Performance and capacity monitoring of systems and environments * ISO27001 compliance monitoring and proactive/reactive management of issues * Resolution of escalated colleague service requests or incidents as assigned within SLA * Supporting 1st Line Support/Service … Telephony * ITSM Tools Knowledge and experience in the following will be advantageous. * Hyper V * VPN, RDP * Mobile devices - iPhone, iPad * Google Suite * Apple Business Management * Multi-Tenant administration * Experience in tenant migration Hit Apply now to forward your CV. more »
Employment Type: Permanent
Salary: £28000/annum
Posted: