1 to 2 of 2 Proactive Monitoring Jobs in the North East with Remote Work Options

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer service. This … A warm and welcoming team environment Some of your key day to day tasks will be... The Service Desk Analyst is responsible for: Proactively monitoring, reviewing, escalating, and pursuing outstanding Service Desk tickets. Ensuring timely responses and follow-through to resolution within agreed service levels. Providing exceptional customer service more »

THEY want to. Being a leader in their industry, they regularly host events and webinars and engage with their community. They are looking for proactive and passionate people to support them in their growth plans. The role: The primary focus of this role is to design, implement, and fortify more »