a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. Key Responsibilities Collaborating closely with team members to carry out all day to day activities. Ensure that incidents … are correctly prioritised and categorised. Ensuring that the Service Desk management tool is updated at each stage of the lifecycle of an incident. Proactively monitoring our extensive estate of servers, using event management systems and other tools, to identify incidents and take appropriate action to maintain and control the …/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of Networking, firewalls, network monitoring tools. The Job Description and duties included within it are only a summary of the typical functions of the job, not an exhaustive or more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
2nd Line IT Support Engineer Welwyn Garden City (Hybrid working) £28,000 - £32,000 DOE A 2nd Line IT Support Engineer with good working knowledge of Office 365, Windows Server and ideally previous MSP experience is required by a well more »
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Danny Sullivan & Sons LTD
Electrical Project Manager Substations Danny Sullivan Group are looking for Project Managers with an Electrical bias, to work on long term substation projects, 11-132kV. This position is able to accommodate a hybrid work structure, with office locations near more »
be required to hold or be willing to go through Security Clearance Your Role.. Your Role entails Environments Systems administration Implementation of approved changes, proactivemonitoring and identification of changes which are required to ensure the environments run optimally. Creation and execution of processes. Your skills and experience more »
a periodic basis which includes environment usage/utilization, forward planning/schedules/bookings, performance, capacity, and availability across in-scope environments Proactively monitoring the incidents related to the environments and facilitating closure of incidents. Analysing the incident data to perform trend analysis and contributing to continual improvement. more »
Solutions Location: Kings Hill The Role Cantium is seeking a Senior Desktop Support Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority customers. As the Senior Desktop Support Engineer, you will be responsible for responding … fixing hardware problems with computers, laptops, and printers to guarantee best use of resources Diagnosing and resolving operating system/software application issues Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support … standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This interface comprises incident documentation, progress monitoring, and making sure all diagnostic data is supplied for incident analysis and error correction For all products, services, and systems within the area of more »
agile team, including security, service and management where teamwork is paramount. Your role will involve: Role entails Environments Systems administration - implementation of approved changes, proactivemonitoring and identification of changes which are required to ensure the environments run optimally. Creation and execution of processes. Your experience: Windows Server more »
be required to hold or be willing to go through Security Clearance Your Role Your Role entails Environments Systems administration Implementation of approved changes, proactivemonitoring and identification of changes which are required to ensure the environments run optimally. Creation and execution of processes. Your skills and experience more »
issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: • Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration • Config/Management, System Build, File Storage Management and System Administration. … team responsibilities. • Experience of working in controlled Data Centre environments. • Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactivemonitoring • Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring • Project engagement and investigating where the … support as a recognized technical expert. • Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. • Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. • Understand performance monitoring and be able to produce performance reports. • Stabilizing more »
Microsoft Business Central Analyst Microsoft Business Central Analyst This is a fantastic opportunity for a Business Central Specialist looking to move to the next stage of their career. We are looking for a candidate who is enthusiastic about Business Central more »
nearshore/onshore support model, leading to increase in incident resolution, improving FCR, reducing MTTR Focus on Shift Left, self help and self heal, proactive and predictive resolutions with use of tools and technology Operationalize a self-healing/self-servicing digital solution using RPA that assists employees to more »
corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1st line support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of-hours support where required 🕰️ At this company, they believe in investing in more »
Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
Evri
clients. If you like what you hear, then we'd love you to apply! You will be accountable for: Implementation and maintenance of application monitoring primarily utilising CloudWatch and Sentry Triage, manage, and resolve queued application support cases and other incidents via ticket-based helpdesk Ensuring all documentation relating … education of GCSE level A-C is required Experience in front line technical support Hands on experience with Cloud based infrastructure (AWS) Experience with monitoring tooling such as CloudWatch, Sentry, and App Dynamics Highly competent reading and writing SQL based queries, specifically MySQL Knowledge and hands on experience with more »
Employment Type: Permanent, Part Time, Work From Home
the reliability, availability and performance of client facing services. Responsibilities will include managing and configuring observability platforms such as DataDog and PagerDuty to provide proactivemonitoring of production (and other) environments, design and implementation of automation processes to drive efficiencies, leading incident response, troubleshooting and root cause analysis more »
OS, Office & Microsoft365, Active Directory, Azure, physical servers, networking, SAN infrastructure, virtualised solutions, security, remote access, Disaster Recovery & backup. Manage and maintain the business' proactivemonitoring, ITSM and security tools, together with day-to-day management of client solutions such as Azure Backup and Site Recovery, VMware virtualised more »
and e-mails on the service desk, adhering to strict SLAs for fault resolutions and service requests completions. Day to day incident management and proactivemonitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line with the company more »
effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within SLA timescales. Day to day incident management and proactivemonitoring of IT Security Systems and associated platforms and components Proactively managing the security landscape for our customers both internally and externally Support … end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products by testing, maintaining, monitoring, and troubleshooting in order to determine source of computer problems (hardware, software, user access, etc.) Due to the volume of applications received for positions, it will not be possible to … respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us more »