2 Proactive Monitoring Jobs in Surrey

nearshore/onshore support model, leading to increase in incident resolution, improving FCR, reducing MTTR Focus on Shift Left, self help and self heal, proactive and predictive resolutions with use of tools and technology Operationalize a self-healing/self-servicing digital solution using RPA that assists employees to more »

the reliability, availability and performance of client facing services. Responsibilities will include managing and configuring observability platforms such as DataDog and PagerDuty to provide proactive monitoring of production (and other) environments, design and implementation of automation processes to drive efficiencies, leading incident response, troubleshooting and root cause analysis more »