Sheffield Health and Social Care NHS Foundation Trust
and "fit for purpose" performance of the Trust's wired and wireless network infrastructure and VoIP telephony systems and hardware (IT Infrastructure); achieved through: proactive network & performance monitoringproactive capacity planning, maintenance/patching and upgrades effective incident & problem management successful change management clear documentation and diagrams … description Job responsibilities To proactively monitor the availability and performance of core IT infrastructure via a combination of point in time checks and software monitoring tools e.g. Solarwinds. To ensure new connections are added to existing monitoring processes. To ensure that new IT infrastructure is: Designed to be … through: Configuring and setting up VPNs, Firewalls and security appliances to protect access to core Trust IT infrastructure, systems and data. A program of proactive maintenance and patching in line with manufacturers recommended best practice. An appropriate method of backups, which are regularly tested. To follow formal Trust Incident more »
Security Analyst Role: Join our Security Operations Centre in Doncaster, UK, as a Security Analyst, contributing to our mission of delivering top-tier protective monitoring solutions to clients across various industries. In this Monday to Friday, 9:00 am to 5:30 pm role, you'll play a pivotal … part in ensuring the safety and security of organizations through proactivemonitoring and incident response. Responsibilities: Provide continuous protective monitoring using state-of-the-art SIEM, IDS, and threat intelligence technologies. Offer expert advice and guidance to clients targeted by cyber attacks, maintaining high standards of support. more »
IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as more »
IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as more »
Employment Type: Permanent
Salary: £23000 - £26000/annum Per Annum + Benefits
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer service. This … A warm and welcoming team environment Some of your key day to day tasks will be... The Service Desk Analyst is responsible for: Proactively monitoring, reviewing, escalating, and pursuing outstanding Service Desk tickets. Ensuring timely responses and follow-through to resolution within agreed service levels. Providing exceptional customer service more »