1 to 25 of 113 Remote Proactive Monitoring Jobs

requests, and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don’t need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established … bring that positive impact home. What You’ll Do: L2 Service Desk Analyst Investigate and resolve incidents and service requests in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactive monitoring activities. More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

resilience, cost-effectiveness, and future scalability. Oversee the integration of VOIP with core network, data centre, and security infrastructures. Ensure high availability and optimal performance of VOIP services through proactive monitoring, capacity planning, and fault resolution. Develop and maintain disaster recovery strategies for voice systems, minimising downtime and ensuring business continuity. Produce and maintain high- and low-level … voice systems to modern SIP/Cloud solutions. Enterprise networking knowledge (Cisco, Aruba, Fortinet) and experience integrating voice across LAN/WAN and firewalls. Skilled in network and voice monitoring tools (SolarWinds, PRTG, Prime Infrastructure). Strong stakeholder management and vendor relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network More ❯

Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice. Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage. Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance. Collaborate with development squads to … embed monitoring, reliability, and scalability best practices within the development lifecycle. Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns. Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams. Participate in out-of-hours on-call or standby duties when required. … Qualifications What we’d love you to bring: Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc) Monitoring/alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace) SME on monitoring best practices for a variety of different platforms and technologies Docker and Kubernetes Git/Gitlab Jenkins/CI/CD/ More ❯

migrations, hybrid deployments and installations* Troubleshooting across desktop, server, cloud and virtual environments (Hyper-V, VMware)* Acting as a trusted advisor to clients, translating tech into business outcomes* Proactively monitoring systems, managing SLAs, and keeping documentation sharp* Collaborating with vendors, internal teams and stakeholders to resolve issues* Getting involved in maintenance, incident response and occasional 24/7 supportMust More ❯

customer relationships that promote retention and loyalty Strategic guidance is delivered to the customer to achieve increased adoption and value leveraging FI AI driven solutions and methodology Continuous and proactive monitoring of customer initiatives & challenges Proactive, strategic and expanding utilization to support account growth FI solution use is expanded and adopted within and across customer functional teams … support strategy Ability to work in a dynamic environment and balance multiple responsibilities Outstanding communication skills to include listening, verbal, written and presentation skills Excellent organizational & time management skills Proactive and driven to provide optimal results with high personal drive, integrity, and a positive attitude Comfortable working in a team environment with Product, Sales, IT, and all levels of More ❯

service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft … Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools More ❯

IP) Familiarity with virtualisation, SANs, and secure gateways Proven troubleshooting skills – able to resolve issues independently and collaboratively Excellent communication skills with both technical and non-technical users Organised, proactive, and able to prioritise a varied workload Previous contribution to IT projects (desirable) If you are interested in this position and meet the above criteria, please send your CV More ❯

upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯

managing the database management strategy and will play a key role in the transformation programme. You will work closely with the infrastructure team and some 3rd parties to drive proactive monitoring, incident prevention and ITIL aligned Change Management. The team maintain operation availability and ensure database governance. You will be responsible for BAU tasks such as patching, updates … back-ups and performance monitoring tuning but key is that ability to look/implement new technologies and help the business move to that cloud based environment. The person: - Deep experience in enterprise grade databases with a real strength in SQLServer - Experience in performance testing, tuning and optimisation - Skills in enterprise level architecture, systems analysis and the development of More ❯

is growing year on year and we similarly need to grow additional talented consultants with a Dynamics and Power Platform focus. Responsibilities Providing triage, investigation, request fulfilment, diagnosis, ownership, monitoring, tracking, resolution and communication of tickets. Restoring 'normal operational service' as quickly as possible for customers, managing user communication and where necessary escalating tickets using defined procedures. Our aim … Support channels (portal, email and telephone), ensuring all interactions are logged and managed through to resolution. Responsible for creating, testing and documenting processes related to Dynamics and Power Platform. Proactive monitoring of systems performance and usage. Production of regular and ad-hoc customer reports. Conducting monthly/ad-hoc/user satisfaction call-backs/surveys. Service Desk … engaged throughout. Training - as a confident operator, you are able to produce training materials and deliver training to users, so they are capable of operating within the Microsoft platform. Proactive communicator and willing to share information. Excellent verbal and written communication skills. Exercises good judgement, knows when to flag issues and when to deal with independently. An understanding of More ❯

storage and network infrastructure by collaborating with our IT engineering teams to enhance the overall performance of our technology platforms, such as Citrix and Nutanix. Your role will involve proactive monitoring, Triage and resolution of all infrastructure technology stacks, including network, server (both physical and virtualised), cloud platforms and databases. You will use a combination of monitoring … and troubleshooting methods Escalate complex issues to engineering teams, ensuring detailed documentation of findings and actions. Collaborate with other IT teams to ensure system stability and minimize downtime. Use monitoring tools and dashboards to proactively detect and respond to potential service disruptions The flexibility to work across 24hr shift coverage is required – Shift Pattern negotiable What will you bring More ❯

the business to ensure the reliability, availability and performance. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯

of existing business-critical applications and integrations. Monitor, troubleshoot, and resolve technical issues in production environments. Implement enhancements and continuous improvements to drive usability, speed, and scalability. Set up proactive monitoring, logging, and alerting to maintain system health Leadership and Collaboration: Establish and uphold best practices for software development, integration, testing, and deployment. Review code and designs to More ❯

Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactive monitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯

Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common AZ business process framework Assist in proactive monitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯

You'll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events. During a Typical Day, You'll Conduct proactive monitoring, investigations, and mitigation of security events Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment More ❯