Berkeley Square - Talent Specialists in IT & Engineering
Senior IT ProblemManager £75k/+£6k Car Allowance + Bonus Milton Keynes (2 days pw in office) Our client, a leading financial services firm, is seeking an experienced and dynamic Senior IT ProblemManager to join their team and ensure the reliability and security … of their IT infrastructure. Position Overview: As a Senior IT ProblemManager, you will be responsible for identifying, analyzing, and resolving IT issues to minimize business impact and enhance service quality. You will work closely with cross-functional teams to implement proactive problem management strategies and drive … have extensive experience in financial services, with a strong background in IT Service Management (ITSM) and incident management. You should currently be a IT ProblemManager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified ProblemManager (CPM) are essential. Experience with ITSM tools such more »
Senior IT ProblemManager £75k/+£6k Car Allowance + Bonus Milton Keynes (2 days pw in office) Our client, a leading financial services firm, is seeking an experienced and dynamic Senior IT ProblemManager to join their team and ensure the reliability and security … of their IT infrastructure. Position Overview: As a Senior IT ProblemManager, you will be responsible for identifying, analyzing, and resolving IT issues to minimize business impact and enhance service quality. You will work closely with cross-functional teams to implement proactive problem management strategies and drive … have extensive experience in financial services, with a strong background in IT Service Management (ITSM) and incident management. You should currently be a IT ProblemManager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified ProblemManager (CPM) are essential. Experience with ITSM tools such more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
Job: ProblemManager Location: Remote, UK Job Type: Contract Inside IR35 Job Description We are seeking a skilled ProblemManager with extensive experience in the financial services sector to join our dynamic team. As a ProblemManager, you will be responsible for identifying, analyzing … and regulatory requirements. Collaborate with Incident Management teams to provide expertise and guidance during major incidents. Assist in determining appropriate escalation paths and prioritizing problem resolution efforts. Assess the potential impact of identified problems on business operations, financial performance, and customer satisfaction. Implement risk mitigation strategies to minimize adverse … continuous improvement initiatives aimed at enhancing the reliability, stability, and efficiency of financial services processes. Leverage industry best practices and emerging technologies to optimize problem management practices. Maintain transparent and proactive communication with stakeholders, including senior management, business units, and external partners. Provide regular updates on problem resolution more »
IT Change & ProblemManager Abingdon Rd, Culham, UK Full-time Salary: £52,293 (inclusive of MPP) + excellent benefits including outstanding pension Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 5 Company Description By 2050, the planet could be using twice as much electricity compared to today. Are … This division is crucial to advancing UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & ProblemManager, reporting to the IT Service Management Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need … for change, analysing current states resulting from identified problems, and advising on defining change scope and future states. The Change & ProblemManager plays a key role in evaluating organisational readiness for change within UKAEA's Computing Division. Additional Responsibilities: - Lead change and problem management processes, aligning stakeholders more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Mentmore Recruitment
A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problemmanager/3rd Line support Lead. As ProblemManager and 3rd Line Team lead , you will be responsible for defining, managing and … enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of driven individuals. To be considered for the Problemmanager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus - paid Quarterly Flexible hours Remote working (2 days more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Incident/ProblemManager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join … its growing ITIL Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI … or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents by more »