Senior ITSM Process Analyst — Change & Service Design
- Location
- Belfast City District, Northern Ireland, United Kingdom
Shearman is recruiting a Senior ITSM Process Support Analyst to join the Belfast IT team. The role focuses on administration of ITSM processes, governance forums, and MI reporting to ensure compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors … maintaining process documentation, supporting Change & Release, Problem Management, and Service Design activities, while elevating risks to process owners or governance bodies. #J-18808-Ljbffr ...