2 Process Improvement Jobs in Gloucestershire with Remote Work Options

Proven track record in technical consultancy within IT service management environments. - Strong analytical and problem-solving abilities, with a flair for identifying and implementing process improvements. - Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders. - Self-motivated with the ability to work independently and collaboratively within more »

business cases, project plans and supplier procurements. • Lead on the production and management of key service artefacts including Service Design Packages and other critical process documentation. • Exercise strong stakeholder management skills to drive completion of a service design, including brokering decisions and bridging technical and business disputes by weighing … of the organisation • Define and help shape best practices and standards within the IT Operations community and ESN/ESMCP teams. • Support continual service improvement activities seeking ways to improve processes, looking to modernise tooling, and automating where possible. • Lead on the production and maintenance of a transition pipeline … skill, competence, and training. Essential CriteriaYou’ll have a demonstrable passion for Service Management, with the following skills or extensive experience in:• Evidencing strong process, technical and team leadership skills, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design. more »