drive informed decision-making. Customer Operations: Strong track record of service delivery and managing stakeholder expectations through SLAs. Programme & Project Management: Able to independently coordinate multiple, interdependent activities. Continuous Improvement: Familiar with structured problem-solving and change implementation. Stakeholder Management: Capable of navigating multi-stakeholder environments with professionalism and influence. Key Behaviours Adapts - Resilient, flexible, and open to change. … in working style. Delivers Results - Outcome-focused and quality-driven. Develops Others - Coaches and supports team growth. Enables Performance - Empowers and supports team delivery. Shapes Solutions - Proactive in driving process improvements. About the DCC: At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is More ❯
Vienna, Virginia, United States Hybrid / WFH Options
ALTA IT Services
collaboration tools to effectively organize work, drive team productivity, and maintain clear, accurate documentation. Solve Business Problem By: • Analyzing current processes, systems, and workflows to identify gaps, dependencies, and improvement opportunities. • Translating functional and non-functional requirements into clear, actionable user stories, acceptance criteria, and technical documentation. • Managing and prioritizing product backlogs to ensure alignment with business priorities and … and cross-functional stakeholder collaboration • Familiarity with technical documentation and linking artifacts within ADO and/or SharePoint • Prior experience in security-related or technology-focused projects • Familiarity with process improvements methodologies such as Lean or Six Sigma Desired Certifications: • SAFe certifications • Certified ScrumMaster (CSM) • Certified Product Owner (CSPO) • PMI-ACP or equivalent certifications System One, and its subsidiaries More ❯
Your expertise will enable clients to get the most out of SaaS solutions while ensuring transformations deliver meaningful business outcomes. This position blends stakeholder and project management, solution and process design, and change management, with a strong focus on supporting Finance teams and the wider business through their transformation journey. What you'll be doing Advising clients on Finance … issues during technology deployments. Working with technical teams to ensure solutions are delivered to specification and business requirements. Embedding new ways of working within Finance teams. Contributing to internal process improvements and knowledge-sharing initiatives. What we're looking for Qualified accountant (preferably 1+ years post-qualification). 5-10 years of Finance and Finance Transformation experience. Strong track More ❯
Langley, Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Thames Water
actionable.(II) Validating the asset health of our meter stock, from purchase to disposalThis includes modelling asset life, supporting meter accuracy studies, contributing to the Returns Material Authorisation (RMA) process, and developing robust asset standards.Key Responsibilities: Support the reporting activities on key metering parameters. Improving existing reporting functionality to provide better access for users and ensure business continuity. Monitoring … it into clear insights, and present recommendations to stakeholders to support decision-making Understanding of databases, interfaces, and business systems. Ability to present and influence other teams to ensure process improvements. Organisational skills and willingness to own, document and improve business processes. (move higher up the list) Capacity to become a subject matter expert on water meter assets. Experience More ❯
and effectively whilst delivering change and enforcing data governance. Main Responsibilities as Project Support Analyst: Analyse the processes within Finance to gain and good understanding to identify and recommend process improvements or projects based on the business needs/issues. Look at and evaluate reporting options across finance to enhance and develop our reporting suite. Rebuilding reports where required … meet the minimum criteria for the role. For more information, please see Ageas Everyone . We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mazars
revised quality controls, identify control gaps, and support remediation processes. Data & Insight Use software tools to map and analyse objectives, risks, and controls; maintain relevant documentation and support ongoing process improvement. Stakeholder Engagement Communicate regularly with key internal stakeholders on control processes, findings from monitoring activities, and improvement initiatives. Cross-Team Collaboration Work closely with other quality-related … coordinated response to audit quality initiatives. Reporting & Communication Prepare reports and analysis for leadership, summarising key findings and recommendations from monitoring activities and thematic reviews. Innovation & Efficiency Champion continuous improvement, suggesting enhancements to quality processes and supporting digital automation initiatives. Firmwide Contribution Act as an ambassador for audit quality, helping embed a culture of high performance and quality across More ❯
strategy and transformation Collaboration & Communication Excellent communication and storytelling skills, able to engage and influence executive stakeholders Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying ahead of technology trends Passion for driving process improvements and embedding best practices ABOUT WORKING FOR US We're committed to building More ❯
Brillion, Wisconsin, United States Hybrid / WFH Options
JellTech
plans, policies, procedures and operating and capital budgets for areas of responsibility. Play an active role on the IT management team and work with other leaders to drive continuous improvement for the overall group. Analyze IT infrastructure activity and reports and make recommendations for increased organizational efficiency and effectiveness. Manage and maintain process and procedure documentation for areas … their efforts in productivity and quality. Must be able to define problems, collect data, establish facts and draw valid conclusions. Strong project management skills, including the ability to drive process improvements. Proven ability to independently handle multiple tasks simultaneously, deal with ambiguity and to complete assignments given aggressive time constraints. IT Infrastructure Manager Job Description FLSA: Designation: Exempt Revised More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
responsible for shaping and implementing robust testing strategies, leading a team of testers and developers, and ensuring quality standards are consistently met. As the QA Lead , you will drive process improvements, foster collaboration across teams, and play a pivotal role in delivering high-quality software solutions that align with organisational goals. Experience with a range of testing platforms and … project timelines. Team Leadership: Lead, mentor, and guide the QA team, ensuring effective task delegation and prompt removal of roadblocks. Foster a collaborative team environment where individuals can thrive. Process Ownership: Ensure QA processes and best practices are followed, while identifying opportunities to refine and optimise workflows. Communication Bridge: Act as the link between QA, development teams, product managers … and benefits package, based on experience and market benchmarks. The opportunity to work on cutting-edge transformation initiatives and property-focused projects. A collaborative culture that values innovation, continuous improvement, and professional development. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Roku, Inc
advice and counsel to People Business Partner, People Shared Services, Compensation & Benefits, and other partner teams on a broad range of employment issues including: hiring, performance management (including performance improvement plans where applicable), grievances and disciplinary matters, investigations, redundancies and reorganizations, wage and hour compliance, agency worker/contractor issues; reasonable accommodations and adjustments, flexible work requests, leaves of … skills to prioritize and manage deadlines for multiple simultaneous projects for multiple stakeholders Ability to work collaboratively in a cross-department and cross-functional role Willingness to actively suggest process improvements in the course of completing assignments Strong written and oral communication skills Experience advising on employment and labor issues unique to the technology and/or entertainment/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
with product owners, engineering leadership, and other stakeholders to balance effort vs. outcome, ensuring pragmatic and impactful solutions. Contribute to the strategic direction of the Data Engineering department, driving process improvements and standardization efforts. Act autonomously under the guidance of the Head of Data Engineering, contributing to department-wide initiatives and decision-making. Skill and Expertise: 8+ years of … vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Appl More ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when … law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this More ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when … law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this More ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when … law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this More ❯
software design principles Primarily a backend role, but front-end experience in React and/or Typescript is a plus Experience developing robust, performant APIs Ability to suggest software process improvements and identify product enhancements Mentoring skills and a drive for continuous improvement Excellent communication and problem-solving skills Desirable Qualifications & Interests Degree in Computer/IT-related More ❯
modelling, governance) Cybersecurity Technology sustainability Payments, digital transformation, retail banking Collaboration & Communication Strong communication and storytelling skills Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying current with tech trends Willingness to drive process improvements and adopt best practices ABOUT WORKING FOR US We're committed to building More ❯
modelling, governance) Cybersecurity Technology sustainability Payments, digital transformation, retail banking Collaboration & Communication Strong communication and storytelling skills Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying current with tech trends Willingness to drive process improvements and adopt best practices ABOUT WORKING FOR US We're committed to building More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
modelling, governance) Cybersecurity Technology sustainability Payments, digital transformation, retail banking Collaboration & Communication Strong communication and storytelling skills Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying current with tech trends Willingness to drive process improvements and adopt best practices ABOUT WORKING FOR US We're committed to building More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
modelling, governance) Cybersecurity Technology sustainability Payments, digital transformation, retail banking Collaboration & Communication Strong communication and storytelling skills Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying current with tech trends Willingness to drive process improvements and adopt best practices ABOUT WORKING FOR US We're committed to building More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
modelling, governance) Cybersecurity Technology sustainability Payments, digital transformation, retail banking Collaboration & Communication Strong communication and storytelling skills Ability to build trusted relationships across engineering, product, and business teams Continuous Improvement Commitment to continuous learning and staying current with tech trends Willingness to drive process improvements and adopt best practices ABOUT WORKING FOR US We're committed to building More ❯
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
We’re seeking an experienced Business Analyst to join our clients IT operations team on a 12-month fixed-term contract. You’ll play a key role in driving process improvements, supporting transformation projects, and ensuring new technologies are effectively embedded across the business. What you’ll do: Analyse, design, and optimise IT operations and business processes. Conduct requirements … gathering, gap analysis, and process mapping. Collaborate with stakeholders to define “AS-IS” and “TO-BE” processes. Translate business needs into technical specifications. Support the selection and implementation of new IT toolsets. Create documentation and support change adoption across teams. What you bring: 5+ years’ experience as a Business Analyst, ideally in digital transformation. Strong knowledge of ITIL principles … and IT operations processes. Experience with business process optimisation and ITSM tools. Relevant certifications (ECBA, CCBA, ITIL Foundation); Lean/Agile a plus. Excellent communication, stakeholder management, and analytical skills. What’s on offer: Competitive salary 25 days annual leave Hybrid working policy Pension scheme Full gym and wellness programme CLICK APPLY to be immediately considered More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in continuous improvement, intelligent automation, and analytical precision. By leveraging data to inform decisions and streamline workflows, you'll ensure our services remain not only fully compliant but in quality and operational … Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities. About the role Drive process improvements using your technical acumen and data analysis skills to streamline workflows and enhance performance. Oversee administratively complex centre facing operations, including second-line support, exam and assessment evidence … delivery. Collaborate cross-functionally with assessment and technical teams to ensure smooth delivery of high-stakes qualifications. Lead and inspire a high-performing team, fostering a culture of continuous improvement and operational excellence. Champion quality and compliance, ensuring all processes meet regulatory and internal standards. Contribute strategically to workforce planning, diversity and inclusion initiatives, and the development of a More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Line Up Aviation
efficient manner Collaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: o Develop and deliver training programs for Priority software users to enhance their understanding of system functionalities Create user guides and documentation to assist users in navigating … found during testing cycles Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades System Optimisation: Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation Implement best practices for system usage and data management to enhance overall efficiency Quality Assurance: o Conduct regular audits of data integrity and system configurations More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
with the Product team to embed quality into every stage of development. Provide hands-on mentorship and technical guidance to developers, fostering a culture of learning and innovation. Drive process improvements and ensure best practices in Agile delivery, DevOps, and testing strategies. Engage in architectural decisions for complex, distributed SaaS environments hosted on Azure, using Kubernetes, Event Grid, and … Kubernetes, Service Bus, Functions, SQL, and DevOps pipelines. Experience developing Blazor-based UIs or working across modern frontend frameworks. A proactive, self-directed approach with a passion for continuous improvement and staying ahead of the technology curve. Experience with cross-platform mobile app frameworks such as MAUI or Xamarin would be an advantage. Commercial experience in the healthcare domain More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Khuda Technology
This role requires you to deliver critical technology solutions to improve business operations, enhance efficiency, and support growth. As a Business Analyst, you’ll be responsible for driving business process improvements, supporting Workday HCM, Payroll, and Finance modules, and ensuring successful system enhancements. You’ll act as the link between business and technical teams, shaping requirements, leading testing (with … focus on UAT), and ensuring Workday delivers real value across HR and Finance functions. Responsibilities Act as the bridge between business and technical teams on all things Workday Lead process mapping, requirements gathering, and system enhancements Support and optimize Workday implementations and integrations Drive testing activities, with a focus on UAT planning, execution, and stakeholder sign-off Provide insights More ❯