Business Process Service Manager
London Area, United Kingdom
Expertise Group
Our reinsurance industry client, with international operations, is seeking a Business Process Service Manager to join their team. There has been a recent change to company’s business process outsourcing (BPO) company which carries out the following processes: binding contracts, collateral, cession reporting, credit control. The new … role of Business Process Service manager has been identified in order to provide the close oversight required to oversee this geographically separate team to ensure data is entered accurately and timely. In addition, the company are undertaking a number of changes to their underwriting/finance systems. The … role holder will ensure any process changes affecting the offshore team are rolled out successfully (including updating SOPs, training, overseeing updated tasks etc.). This role therefore has both a quality control element and a relationship and service management element ensuring stakeholders are kept informed and processes are continuously more »
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