Newcastle upon Tyne, Tyne & Wear Hybrid / WFH Options
DWP
ll ensure that the technical quality and adherence of solution designs align with DWP architecture principles, standards, patterns and practices, Enterprise Architecture and Product Roadmaps. You'll have experience of agile delivery methodologies, together with developing solutions for deployment into public cloud environments. If you're to be more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Sage
and dynamic individual to join our Customer Operations team as a Chatbot Platform Product Owner. This role involves overall capability definition and roadmap ownership for our global chatbot platform within Customer Operations. The successful candidate will play a pivotal role in driving the evolution of our chatbot … exceptional customer experience. Summary of your day to day? Prioritise backlog of feature enhancements for current chatbot (new platform features and transactional in-product capabilities) Work with development team to ensure features are delivered as expected, with high quality and in line with prioritised backlog Define and … drive towards advanced capabilities delivered via next gen platform Work with chosen technology vendors, to identify and add new capabilities into productroadmap, with future-looking perspective on long-term needs Ensure integration of chatbot into C-OPs GMO tech stack and Sage products to drive resolution more »