1 to 25 of 29 Remedy Jobs in the UK excluding London

nature of the Restrata Global Command Centre means that you may becalled upon to attempt to fault- find within software packages and attempt to remedy basic IT issues. On completion of an appropriate probationary period, you may be required to undertake a variety of supporting roles inRestrata training courses more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »

need to perform detailed, remote diagnostics on tickets raised, looking to resolve issues where at all possible. In circumstances where you determine the best remedy is an onsite engineer, you will escalate this need within our group, ensuring the engineer is dispatched and briefed on the issues found. Being more »

systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA International is a more »

team and collective responsibility for the division's performance. Service Improvement and Policy Development: Collaborate with the Change and Improvement team to identify and Remedy areas of concern. Support the production of Joint Strategic Needs Assessments (JSNA). Review regulatory feedback and consider its impact on services. Lead the more »

/Birmingham Office for meetings when required. What you'll do: Provide detailed reports including the planned maintenance schedule report and cable survey - Utilise Remedy (ideally change management) Ensuring all work is carried out in accordance with Telent Environmental, Health and Safety processes and policies Provide O&M with … technical support on systems (Remedy/ECM/CMDB) relating to Planned Maintenance Ensure that NRTS Maintenance Schedule is updated and reflects the Maintenance Inspections and history Align Inspection Data to CMDB Inventory to preserve the integrity of Asset Data Liaise and engage with stakeholders (Field Engineers, Regional Managers … data in systems and able to explore relationships between data types and their associations Good understanding and experience of database structures and conventions, i.e. Remedy/ECM Awareness of Qliksense Competent using MS Office suite, especially Excel Experience in the production of detailed reports including data analysis What we more »

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »

Excellent time-management and organisational skills. Ability to challenge and improve existing processes constructively. Desired Skills: Familiar with IT Service Management toolsets (e.g., Cherwell, Remedy, ServiceNow). Experience with centralised monitoring tools (e.g., SolarWinds, Nagios, Icinga). Proficiency with Windows 10 and Windows Server 2016 onwards. Knowledge of Microsoft more »

your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and more »

The Role: BMC Remedy Consultant Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy The Role: Configuring … all Remedy Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level … Management, Request Fulfilment and Knowledge workflows • Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong more »

provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »

Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »

maintenance of infrastructure estate, using RMM platforms React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities Ensure that build baselines are tested for reliability, functionality, and security Consult on hardware solutions and provide guidance on hardware standards Ensure ITSM more »

to solving problems under pressure. Active communicator on technical issues. Self-motivation to investigate and resolve issues across the systems technology stack. Knowledge of Remedy and Helix use are advantageous. Main Responsibilities Collaborating with technology specialists to fix issues and deliver platform enhancements. Recognising areas for continuous improvement and more »

team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. more »

with Product aligned teams to ensure data changes are reflected in the platform and do not lead to conflicts. with third-party suppliers to remedy issues and bugs within the platform. of effectiveness of the platform web analytics reports insight on the performance of the Public and Retailer applications more »

Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »

and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You know how to determine the appropriate remedy and can help to implement it as well as preventative measures. (Relevant skill level: working) Project management skills. You know how to apply your more »

team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

to challenge and improve existing process in a constructive manner by appropriately negotiating and influencing key stakeholders. Desired skills: IT Service Management toolsets (Cherwell, Remedy, ServiceNow etc) Centralised monitoring toolsets (e.g. SolarWinds/Nagios/Icinga/etc) Windows 10 If you are a dynamic leader with a passion more »

coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The more »