Cloud and Endpoint In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Experience with helpdesk ITServiceManagement Tools (e.g. BMCRemedy/Service Now). Experience with Azure DevOps - deploying Infrastructure using CI/CD pipelines Previously have worked with infrastructure-as-code and immutable more »
planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMCRemedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have more »
and maturing the practice. The responsibilities will be focused on managing, governing, CSI and delivering the practices which entail areas such as Policy, Process, ITSM tooling, Training/Coaching, QA and Reporting. The IT Change Management function will ensure that standardised methods and procedures are used for efficient and … SAM process role Experienced in a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMCRemedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk ITServiceManagement Tools (e.g. BMCRemedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »
Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in maintaining and optimizing ITSM (ITServiceManagement) Asset and Configuration Management processes. Your responsibilities include ensuring coordinated multi-service provider operations, managing asset and configuration policies, and conducting … tools used for data analysis, MS Excel, MS Access, SQL.'€¢Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds, BMCRemedy, ServiceNow.'€¢Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.'€¢Detail-oriented with strong organisational skills.'€¢Ability to more »
/Comp Network+) '€¢Good documentation skills, specifically with regards to internal and customer processes. '€¢Knowledge or experience using BMCRemedy or another ITSM tool. '€¢Ability to obtain Enhanced CRB, BPSS and SC clearance is required About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions more »