Housing Customer Service Consultant
Poole, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Omfax Systems Ltd
asked to assist in demos. The reactive part of the role is to take any technical requests from the customer, fully extract their requirements and bring it to the development team. The proactive sales part of the role is to encourage your customers (via Marketing and annual reviews … technical side of the product. The CSC is expected to have enough understanding to be able to discuss the network environment and software requirements with customers. They also need to be able to have similar conversations with technical colleagues and the Housing Management System IT providers. Training will … and their IT providers. Gather business & technical requirements for proposals A key part to providing the correct and best matched solution is gathering all the requirements from the customer. The CSC will be expected to identify both the technical requirements in terms of more »
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