Managed Resource Consultant
epsom, south east england, United Kingdom
Penta Consulting
SCHEDULE A: Job Description JOB TITLE: Managed Resource Consultant REPORTS TO: Operations Care Manager DEPARTMENT: Managed Resource– On site role LOCATION: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG ABOUT PENTA CONSULTING LTD ‘We provide technical resource to enable a digital … operation leads to ensure 1st class customer service and ensuring all data is captured on our CRM (Mercury) system. KEY STAKEHOLDERS • External Clients & Resources • Resource Delivery, Sales & Account management teams • Business support teams (Finance, HR, Operations, Commercial & Contracts) DUTIES AND RESPONSIBILITIES Client relationship and engagement – To include the following … Overall management of all hosted resources ensuring all issues are resolved and where appliable liaise with the client to resolve issues, operation leads for resource support and or internally within Penta to drive swift resolution Administration Processing on our CRM system - Extension's/Amendments/New Placements Working More ❯
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