multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide rootcauseanalysis and create a customer document that outlines the rootcause as well as the steps taken to resolve more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Version 1
Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate rootcauseanalysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Flooid
to achieve their desired career goals and objectives. This includes peer review sessions to provide comments, suggestions, and guidance to team members. Perform technical rootcauseanalysis and outline corrective action for complex problems/defects. Provide reliable solutions to complex problems using sound problem-solving techniques. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
role ensures the delivery of consistent, appropriate, secure, cost-effective and high quality WPC services to the Business. It also provides technical input and analysis to support WPC asset lifecycle including hardware, software, mobile devices, licences, warranties etc from acquisition to disposal. In addition, it provides technical expertise in … SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident rootcauseanalysis process Supportcontinuous process improvement Ensurecompliance with Internal Control processes and procedures The Ideal Candidate To be successful in this role … accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical audiences To supportinnovative thinking Developed analysis and problem solving skills Experience of WPC Lifecycle asset management To be results focussed on successful outcomes To be resilient with the ability to more »
Birmingham, England, United Kingdom Hybrid / WFH Options
IT Works Health LTD
and integration protocols (e.g., FHIR), to facilitate system integration and data exchange.Excellent analytical and problem-solving skills, with the ability to identify issues, perform rootcauseanalysis, and implement effective solutions in a timely manner.Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders more »
Birmingham, England, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on more »
looking to recruit a Quality Systems Engineer. As Quality Systems Engineer you will be required to investigate all quality issues and lead investigations for rootcauseanalysis and using problem solving techniques, 8D, Paetro, Fishbone Diagrams and liaise with internal departments to rectify quality issues in a more »
Birmingham, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
projects soon to be launched after securing large amounts of funding. The ideal candidate will have: Proven experience analysing and profiling data to find root causes and suggest solutions. Understanding of data bases including the ability to write basis SQL queries. Excellent knowledge of data regulations and standards including … GDPR You will: Conduct rootcause analysis. Maintain data quality issues logs. Develop data reports in PowerBI The data team at this company is rapidly expanding and this could be an exciting opportunity for a motivated and professional data governance analyst. There is plenty of progression opportunities avaliable more »