Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
The Medical Protection Society
benefit analysis. NB. This is a continuous improvement/process improvement role and not a Business Analyst/Data Analyst role. Role Responsibility Investigate root causes of analysis using Lean methodologies Put together solutions on how processes can be more efficient Measure the benefits of improved processes Confidently … senior management team The Ideal Candidate Strong written and verbal communication skills Excellent organisational and planning skills Problem Solving & analytic Strong experience & understanding of rootcauseanalysis and lean Methodology Some one that is engaging & is a confident presenter Previous experience in a fast-paced call centre more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
working is preferred, fully remote options for UK based candidates are available. Key Responsibilities: Provide technical support for QUBE, including troubleshooting, problem resolution, and rootcauseanalysis using our internal ticketing system. Perform system administration tasks such as user management, data cleansing, and system monitoring across all … skills, including the ability to analyse and manipulate large amounts of data. Ability to work independently and manage multiple priorities. Desirables: Experience using data analysis tools such as Excel Power Query. Experience working in an agile environment using Jira. Using QUBE in a Finance role. If the above role more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
INCLUSIVE CONSULTING
Compliance Plan as set out in line with FCA and strategic business objectives. Review and monitor customer complaints where required, complete MI, contribute to RootCauseAnalysis, and to submit regulatory reports. Monitor and review specific managed portfolio issues and assessment of suitability. Respond to daily queries more »