and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Taylor Hopkinson | Powered by Brunel
and foundations specialism to asset integrity operations across operational offshore wind assets in the portfolio. This role requires strong experience in structural design and analysis, with either a civil, mechanical, or structural engineering background. It is expected that you will have experience of working in accordance with engineering design … warranty management. Lead the monitoring activities associated with the integrity of foundations, including primary and secondary steel elements as well as ancillary components. Undertake rootcauseanalysis of defects and propose remedial actions. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis … offshore wind and in an asset integrity/operational engineering support role is desirable. Knowledge of offshore foundation/structural design and confidence leading rootcause investigations to understand, contain and potentially solve incidents. Must have awareness of the impact of operational conditions, including environmental/marine influences more »
of plant and transmission assets. Liaise with and provide technical support to the site-based O&M team, including supporting warranty management. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis of data from systems including cable temperature monitoring and HV electrical SCADA systems. … Develop and implement monitoring measures to ensure continued compliance of the asset with regulatory requirements such as those associated with the Grid Code. Undertake rootcauseanalysis of defects and propose remedial actions. Review and approve any changes to scheduled maintenance plans. Action and/or prepare … and SQSS. Skilled in the use of diagnostic tools and data manipulation programs (e.g. MATLAB, SCADA, MySQL, C++, Tableau, etc.). Confident carrying out rootcause analysis. Full GWO offshore training is required for this position but can be provided if necessary. Knowledge of wind farm and transmission more »
Livingston, Scotland, United Kingdom Hybrid / WFH Options
Sky
provide assurance on the accuracy of our systems and processes. As a member of the Assurance Team, you will utilise big data and trend analysis to ensure customer and revenue assurance are maintained to a high level. What you’ll do: Provide analytical support for overall Billing Assurance team … stakeholders including our Compliance, Project, and Technology teams to provide updates and seek resolutions to issues, excellent communication skills are essential. Take ownership for rootcauseanalysis of issues. Shape and implement solutions to scenarios and get customers back on the happy path. Creatively develop and investigate more »
and order management, staff and field support scheduling & development, technical/non-technical guidance, and orchestrating case escalation resolution The ability to carry out RootCauseAnalysis to solve problems and communicate analysis of issues with both external and internal customers to determine, prioritise, and delegate more »
of critical IT assets Respond to issues in an efficient manner to maintain business SLA’s Complete and document fault finding as part of rootcauseanalysis Provision IT services following an approved workflow Report and track issues via the appropriate management tool Keep management and other more »
WAN/LAN Based products managing Routers, Switches, VLANs and Wireless technologies. Verifiable experience providing desktop support to end users. Solid experience in problem analysis and resolution of software problems. Innovative thinker who is positive, proactive and readily embraces change. Ability to handle clients professionally during all interfaces. Strong … written and verbal communication skills. Must be able to provide rootcause analysis. Successful candidate will require a Disclosure Scotland Check. Qualifications & Experience: 1+ years’ experience is essential with an understanding of Microsoft based network environments. This position would preferably be in a similar MSP type business providing more »
and IT infrastructure. Skills · Work efficiently in a demanding, fast moving and high pressure environment. · Excellent problem solving leading to both problem resolution and rootcause analysis. · Strong communication skills both to individuals in person, or remotely and able to confidently communicate to groups informally and formally. · Ability more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
the fleet of equipment and sites to witness and confirm standards are being completed as per expectations. · Lead After Action Reviews (AAR’s) and RootCauseAnalysis (RCA) where operations and maintenance has not been delivered right 1st time to ensure lessons learned are captured to mitigate more »
and work to changing priorities demanded by the customer requirements Able to deliver high levels of accuracy and quality in both problem resolution and rootcauseanalysis Benefits: Be part of a company guided by a strong purpose to do good and recognised as the top more »
quality requests, completion of customer quality questionnaires. Review any CAPA and non-conformances raised in the IMS and working with owners to ensure adequate rootcauseanalysis has been conducted and any corrections or corrective/preventative actions have been implemented correctly. Working with all department stakeholders … ISO 9001 Management System, or similar Experienced internal auditor for ISO 9001 or similar Experience of investigating/reviewing CAPA and an understanding of rootcauseanalysis tools Experienced in QA/QMS activities such as documentation control and change control processes. Experience of responding to customer more »
supplier performance on quality and delivery and conducts supplier Audits. This position drives the development, implementation, and institutionalization of essential global processes through the analysis of global and regionally derived operational and supplier quality data, best practice, and benchmarking. Additionally, the SQDE will support the Dundee site in local … goal improvements. Lead continuous improvement in Supplier’s sites & internally using Lean and Six Sigma methods. Lead and mentor teams in problem solving and rootcause identification efforts. Manage PPAP, FMEA, Control Plans and other supplier documentation submission for Global Strategic Suppliers. Technical Knowledge, Skills and Abilities: Experience … sigma certifications. Knowledge and utilization of quality management tools, such as; Value Stream Mapping, capability studies, MSA, SPC, Control Plans, Kaizen, 5S, Statistical Analysis, SMED, RootCauseanalysis tools, Corrective Action Systems, VOC, QFD, Error Proofing, Robust Design, FMEA, and Cause and Effect Diagrams. Formal more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Lorien
business and its customers would also be an advantage. On top of this, you’ll bring: • Experience of end-to-end security response, including analysis of security events and incident escalation • The ability to perform triage and response activities along with rootcauseanalysis on security … background in cyber security and experience in security operations, including incident and event management experience • Knowledge of networking protocols and routing which includes malware analysis techniques • Excellent stakeholder management and interpersonal skills more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and rootcauseanalysis Performing regular maintenance and patching of managed service clients network and security systems Identifying and suggesting service improvements Mentoring other more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Stork Technical Services UK Ltd
the LXP Responsibility for adding/removing employees as employees join/leave the company Creation and management of Power BI dashboards to support analysis of training progression Responsibility for creating training material for managers/users on how to use the LXP Direct liaison with company and 3rd … expertise and you have a proactive and entrepreneurial attitude. Specific Requirements for the HSEQ Technical Assistant: Education, Experience and Training Essential Moderate level ofdata analysis experience Power Bi experience Management system and business processes experience Desirable NEBOSH (NGC) Auditor Qualification Incident Investigation training and experience RootCauseAnalysis experience Technical Membership of IOSH an advantage Experience/Skill Excellent interpersonal and influencing skills Thorough oral, listening and written communication skills Strong problem solving and analytical skills Experience of auditing execution and receiving IT Proficient in MS Word, Excel, PowerPoint, and Outlook Implementation of analytics software more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Microtech Global Ltd
improvement initiatives with suppliers to enhance manufacturing processes, reduce defects, and improve overall product quality. Problem Resolution: Investigate and resolve quality issues promptly, utilizing rootcauseanalysis and corrective action processes. Work closely with suppliers to implement corrective and preventive actions. Risk Management: Identify and manage risks … to tight and dynamic time scales. Can plan and manage own workload and assign tasks to others. Excellent analytical skills and ability to perform rootcause analysis. Attention to detail and a commitment to ensuring product quality and customer satisfaction. Please get in touch with Christina to hear more »