and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. They select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. The BA collaborates with stakeholders at all … Governance Board (FEGB), Delivery Governance Board (DGB)). Provide scoping services to help clarify business problems, objectives and potential solutions by using appropriate business analysis techniques including: Data Analysis, Process Analysis, Business Case Assessments and RootCause Analysis. Elicit and validate requirements through the effective … line with business needs. Essential skills: Experience delivering BA artefacts at pace to concurrent projects or programmes: Work Package and Problem Statement definition Impact Analysis, Gap analysis, RootcauseAnalysis Definition of Scope and Objectives, Stakeholder mapping RAID development Requirements Management: elicitation, documentation, validation, prioritisation more »
Fareham, England, United Kingdom Hybrid / WFH Options
Zurich Insurance
the targets defined or get to green programme in place. Provide feedback on process reviews and improvement programs to improve results. Investigate and determine rootcause to facilitate the improvement program. Collaborate with FinOps operational teams as well as the Continuous Improvement team regarding findings, actions, and improvements. … Coach and train individuals (onshore and offshore) to improve process quality, promoting rootcauseanalysis and action planning for enhancements. Understands processes, products, services, and systems to make educated recommendations for improvements. Project & Stakeholder Management Ensure quality improvements are delivered benefitting all stakeholders. Ensure new processes are … over new process to process owners/teams. Application of analytical, problem solving and critical thinking skills to help validate the quality review and rootcause analysis. Experience with Excel and Power Tools is essential Excellent stakeholder management Able to independently meet deadlines and work under pressure. Role more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
and operational procedures meet these standards. You will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them. Rootcauseanalysis of non-conformancesis used to detect trends, ensuresuccessful preventative actions, andsetobjectives for further quality improvements. Work alongside the Production team … data is maintained and accurate in the systems utilised by the company. Assess performance by constantly identifying and sharing success factors, identifying bottlenecks, executing rootcauseanalysis, propose improvements. Lead and develop a small team. Skills/Experience Needed Digital Print background is ESSENTIAL! Strong communication IT more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, rootcauseanalysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous rootcause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
Reading, England, United Kingdom Hybrid / WFH Options
Bp Energy
assets, research and compliance. Providing technical advice and guidance as required. Develop and share expertise to facilitate continuous improvement within the team. Acquisition and analysis of data plus development and maintenance of data management system Report writing and presentation of results. Essential Education: Degree in engineering/science or … installation, networking and hardware. Development and operation of experimental physical tests. Experience of server commsioning and operating benchmark tests. Experience of data acquisition and analysis of data. Experience of writing technical reports Desirable criteria Experiance of working on IT and network systems and data storage and handling Advanced knowledge … relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agility tools, Business Requirements Analysis, Collaboration, Continuous improvement, Creativity and Innovation, Data Analysis, Experimental Design, Formulation Deployment, Group Problem Solving, Intellectual Asset Management, OMS and bp requirements, Personal more »
South East London, England, United Kingdom Hybrid / WFH Options
Sure Exec Search
including transit VPCs, to ensure robust and secure connectivity.Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactive monitoring, analysis, and optimization.Utilize AWS native and third-party monitoring tools to detect issues, perform rootcauseanalysis, and implement remediation actions promptly.Develop more »
Egham, England, United Kingdom Hybrid / WFH Options
Intersoft
in various types of testing – support for Unit, Smoke/Sanity, Functional, System, SIT, Integration, regression, support UAT etc. Understanding of version control systems Rootcauseanalysis Integration of testing within development pipelines Must have experience in Agile/Scrum models. Keen attention to detail essential Must more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including rootcauseanalysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
facing IT services by defining, implementing and monitoring execution of incident and service request management processes across the IT function Manage major incidents Support rootcauseanalysis, preventative measures and problem management to minimise risk to IT services Help ensure the stability and on-going operation of more »
proper quality standard/s and that safety requirements are met throughout the process. Analysing problems reported and developing improvements to overcome them. Statistical analysis of data and creation of reports for senior team based on quality documentation. Working closely with external partners and key stakeholders. Identify areas of … of staff and management. Good report writing and presentation skills, strong attention to detail and ability to present data effectively. Evidence of problem-solving rootcauseanalysis and analytical skills. Proficient in MS Office software including Word, Excel, Outlook, PowerPoint & experience using Database/s. #LI-LB more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
AWE Plc
proper quality standard/s and that safety requirements are met throughout the process. Analysing problems reported and developing improvements to overcome them. Statistical analysis of data and creation of reports for senior team based on quality documentation. Working closely with external partners and key stakeholders. Identify areas of … of staff and management. Good report writing and presentation skills, strong attention to detail and ability to present data effectively. Evidence of problem-solving rootcauseanalysis and analytical skills. Proficient in MS Office software including Word, Excel, Outlook, PowerPoint & experience using Database/s. #LI-LB more »
Employment Type: Permanent, Part Time, Work From Home
Dartford, England, United Kingdom Hybrid / WFH Options
Movement8
line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and RootCauseAnalysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up more »
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and RootCauseAnalysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up more »
PagerDuty to provide proactive monitoring of production (and other) environments, design and implementation of automation processes to drive efficiencies, leading incident response, troubleshooting and rootcauseanalysis to prevent issues reoccurring. You'll liaise closely with business stakeholders to understand requirements, address concerns and provide updates on more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
CMR & Life Sciences
e.g., IPC-A-610) and safety regulations. Prioritise safety during inspections and testing procedures. Identify and report any anomalies or potential issues. Participate in rootcauseanalysis and continuous improvement efforts. Ensure adherence to safety protocols and personal protective equipment (PPE) guidelines. Collaboration: Work closely with the more »
Luton, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
the primary point of escalation for operational issues, working collaboratively with various departments and offshore Level 3 support to ensure smooth service. Focus on rootcauseanalysis to address recurring issues, aiming to improve customer satisfaction and reduce unnecessary effort. Compile reports on Helpdesk performance, providing insights more »
South East London, England, United Kingdom Hybrid / WFH Options
CDS, a Hewlett Packard Enterprise company
initiativesNew service design & client setupSolves unique and complex problems that have a broad impact on the customer environmentRisk ownership and EscalationSenior management reporting, including root-causeanalysis and proactive remediationSeen as a technical expert in his/her area, involved with solution designManages communication with customer on more »
Maldon, Essex, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
to progress as a fully-fledged Applications Engineer? In this hybrid role you will be responding the customer queries and providing technical support through rootcauseanalysis, along with liaising with Engineering, Test, Quality, and various other internal departments. You will be dealing with the international customer more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and rootcause analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a minimum of 3 days on-site more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Aquent
Role includes: Maintain an in-depth understanding of data flow within the business Partner across multiple data teams Identify data integrity issues and conduct rootcause analyses Develop workflows, processes, SLAs, and documentation for product usage data governance. Skills: 5 years + in big data analytics, database management more »