Central London, London, United Kingdom Hybrid / WFH Options
Eviden Technology Services Limited
Service Design, IT operations andservicemanagement experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a senior leadership team in a client advisory role Consultative skills including the ability more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Eviden Technology Services Limited
Service Design, IT operations andservicemanagement experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a senior leadership team in a client advisory role Consultative skills including the ability more »
Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. ITIL v.3 or v.4 Specialist Qualification. Desirable SIAM knowledge. Experience Significant previous experience within an IT focussed role. 10+ years’ experience managing or influencing technical staff and projects. Significant proven success in improving more »
experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs andService Architecture Experience in ServiceManagementand Supplier Management in more »
experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs andService Architecture Experience in ServiceManagementand Supplier Management in more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
a similar role, ideally within an ISO 20000 accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAMService Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication andmore »
to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. 5+ years’ experience more »
years IT experience with 3 years in an adjacent or similar function including Proven experience of managing in multi-sourced environments, exposure to SIAM type implementations an advantage Proven experience of IT asset management including software asset management Proven experience in identifying and improving IT team processes Skills and key more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
years IT experience with 3 years in an adjacent or similar function including Proven experience of managing in multi-sourced environments, exposure to SIAM type implementations an advantage Proven experience of IT asset management including software asset management Proven experience in identifying and improving IT team processes Skills and key more »
Key Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas. Take the ownership to oversee the day to day operations relating to more »
Job DescriptionKey Responsibilities: Must understand the overall setup of IT Services and roles played by various Service Providers and demonstrate technical knowledge pertaining to two or more technology areas.Take the ownership to oversee the day to day operations relating to more »
who excel in such a dynamic atmosphere. Key skills: Ability to build relationships and engage with stakeholders. Knowledge and experience of ServiceIntegration & Management (SIAM) model operations. Knowledge of business ecosystems, Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SOA, APIs, open data more »
SIAM Lead - Job Spec Our client is a forward thinking fintech Bank using the best technology to help make customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the ServiceIntegration & Management Operating Model (for multi … a culture of excellence, collaboration, and continuous improvement. Effectively communicate with internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function andservice performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand … SMEs and document clear solution steps. Experience working within a high pressured and regulated UK industry is a must. Desirable Skills and Previous Experience SIAM Qualified more »
Key Responsibilities: The SIAM Lead – is accountable for ServiceIntegration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels. Must understand the overall setup of IT Services and roles played by various Service Providers Must understand the Supplier SOWs and … ensure suppliers are delivering work as agreed in SOW Build the SIAM Target Operating Model, align roles, interfaces with the relating functions Analyse, understand and continuously manage interdependencies within the Service Providers for smooth Operations Establish and maintain strong, productive and collaborative relationships with the Service Providers Understand business drivers … Tools Govern the Continual Service Improvement in conjunction with customers strategy and drive it across Service Providers. Track & Report CSIs across Providers Leads the SIAM Tower and drives its efficiency and effectiveness . Mentors SIAM team, defines and coordinates day-to-day responsibilities of servicemanagement staff Maintains relationship with more »
Job DescriptionKey Responsibilities:The SIAM Lead – is accountable for ServiceIntegration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels.Must understand the overall setup of IT Services and roles played by various Service ProvidersMust understand the Supplier SOWs and ensure … suppliers are delivering work as agreed in SOWBuild the SIAM Target Operating Model, align roles, interfaces with the relating functionsAnalyse, understand and continuously manage interdependencies within the Service Providers for smooth OperationsEstablish and maintain strong, productive and collaborative relationships with the Service ProvidersUnderstand business drivers, customer strategy and act as … Management Process ToolsGovern the Continual Service Improvement in conjunction with customers strategy and drive it across Service Providers. Track & Report CSIs across ProvidersLeads the SIAM Tower and drives its efficiency and effectiveness . Mentors SIAM team, defines and coordinates day-to-day responsibilities of servicemanagement staffMaintains relationship with Servicemore »
problem-solving skills are key. As an IT Service Operations Manager, you will oversee and govern the outcomes of core ServiceIntegrationandManagement (SIAM) disciplines. Your primary objective is to ensure the delivery of high-quality services in line with agreed SLAs and KPIs, through effective management of both more »