following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
following key tasks: Provide Tier 3/4 support for all areas of the Microsoft 365 environment. Complete incident tickets and service requests within SLA and in a modern tracking system Work closely with the Infrastructure Operations Manager and M365 Architect to design and implement new M365 functionality. Assist with more »
up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the more »
the IT Systems Access Analysts. Oversee the creation and maintenance of procedures and system documentation. Ensure Requests are completed within agreed Service Levels Agreements (SLA's). Assist in project work and organise workload according to agreed project plans. Review and manage Team Workload including other systems access tasks as more »
to project related IT Incidents o Overseeing and managing the Windows 11 go live support queue, ensuring all tickets are resolved/fulfilled within SLA and customer satisfaction targets and other KPIs are achieved o Providing periodic reporting and management information on infrastructure performance o Work closely with various vendors more »
Image builds & updates, and handling various IT Security responsibilities, notably user & security group administration within Active Directory. Consistently align with both individual and team SLA/KPI objectives, ensuring timely escalations to avert potential failures. Cultivate enduring relationships across the customer spectrum, always clarifying the steps to resolution and upholding more »
