Remote Permanent SLA Jobs in Cambridge

3 Permanent SLA Jobs in Cambridge with Remote Work Options

Service Desk Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Arcus Global
1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become an integral member of more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Onsite Support Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
Impellam Group
support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA’s). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as more »
Posted:

Service Desk Analyst

Cambridge, Milton, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arcus Global
1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become an integral member of more »
Employment Type: Permanent
Salary: £27000/annum Benefits
Posted:
SLA
Cambridge
25th Percentile
£24,240
Median
£24,526
75th Percentile
£24,822
90th Percentile
£34,295