8 Permanent SLA Jobs in Essex

network design and implementation Miraki and Cisco switches administration. Manage solution design with 3rd party suppliers Manage relationships with 3rd party suppliers, service health, SLA’s etc Azure tenant administration – Subscription management, IAM, billing. Azure Active Directory – AAD Connect, Identity and Access Management, MFA, Conditional Access Azure Disaster recovery and more »

Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA’s. Skills & Experienced required Organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask Communicate with users at all more »

Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA’s. Skills & Experienced required Organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask Communicate with users at all more »

Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within current SLA's. Please send your CV now or call Caroline on (phone number removed) for more information more »

the best level of customer service and support. • Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. • Work proactively with call allocators to ensure SLA’s are met in the most economic way. • Have a solid understanding of customers SLA requirement more »

the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement more »

should be aware Main duties of the job To provide 2nd line support to the Trust and to other team members adhering to Service Level Agreement timescales and requirements To provide assistance with the deployment of the Trust's IP & analogue Telephony solutions providing technical & administration support. To install, maintain … GkPu7HphU8A Job description Job responsibilities Purpose of Role: To provide 2nd line support to the Trust and to other team members adhering to Service Level Agreement timescales and requirements To provide assistance with the deployment of the Trusts IP & analogue Telephony solutions providing technical & administration support. To install, maintain and … auditing of computer cabinets making sure they are tidy, colour-coded using the correct and cables. Contribute to the department meeting its Service Level Agreements (SLA) for resolving IT issues by delivering a high quality technical support service to the users of production services and interfaces as directed by the more »

Guiding new client onboarding, actively contributing to achieving project milestones during service transition phases. Ensure proactive handling of any incidents/issues, ensuring that SLA’s are met. Reporting and escalating to the Head of Customer Success. Manage and lead a team of customer success advisors and specialists, providing guidance … level of resilience and strong written and verbal communication and emotional intelligence. Proficiency in Microsoft office is required. Proven ability to meet and surpass SLA & KPI benchmarks. An understanding of customer service specifically in problem solving and external communication Understanding and awareness of the importance of data protection/GDPR more »