Remote SLA Jobs in Scotland

6 SLA Jobs in Scotland with Remote Work Options

Head of Information Management

Fort William, Scotland, United Kingdom
Hybrid / WFH Options
AMP Clean Energy
insights Experience of leading an IM/Data/BI team Experience of engaging with cross functional teams to deliver on time as per SLA’s/project timescales Hands on Service Delivery, Program Delivery and Operations experience Ability to manage multiple priorities in a deadline orientated environment A critical more »
Posted:

Application Support Analyst(2nd Tier Desk Analyst)

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Idox plc
fully supporting our customer. Key responsibilities: · Supporting web-based applications that are developed in-house · Responding to all customer support incidents within the agreed SLA timescales · Taking ownership of all assigned incidents and progressing these through to resolution, ensuring the customer is kept informed of incident progress · Fully investigating the more »
Posted:

Application Support Analyst

Glasgow Area, Scotland, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
the UK. Application Support Analyst Glasgow/Hybrid £25,000 - £30,000 Day-to-Day: Respond to tickets delivered to the service desk within SLA requirements. Perform initial troubleshooting steps including investigating server, networking, and database errors. Analyse log files and escalate to level 3 where appropriate. Document troubleshooting steps more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

German speaking 2nd line Technical Support

Dunfermline, Fife, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
troubleshooting and resolution of software and network errors To complete data migrations after upgrades To provide troubleshooting of network issues and log cases following SLA To manage and resolve complex networking issues escalated from 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

German speaking 3rd line Technical support

Dunfermline, Fife, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
software upgrades To log cases in the database and update customers appropriately To assist with troubleshooting of escalated cases and provide resolutions, following the SLA To improve technical knowledge and keep up to date with new product launches To monitor trends in software and networking faults in order to aid more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Senior Control & Instrumentation Engineer (C&I)

Westhill, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
First Recruitment Group - IT
to support on an industrial automation system adhering to schedule, deadlines and budget of the project, ensuring quality, safety and performance in line with SLA's. Key Responsibilities - Senior Control & Instrumentation Engineer (C&I): - Project Initiation, System Design: Analyse, verify, complete and translate the User Requirements Specification into Front End more »
Employment Type: Permanent, Work From Home
Posted:
SLA
Scotland
10th Percentile
£22,000
25th Percentile
£22,750
Median
£26,000
75th Percentile
£33,750
90th Percentile
£48,500