176 to 200 of 331 SLA Jobs

or Financial services industry knowledge. Making it happen Together. Job responsibilities: Provide leadership to the infrastructure team, including monitoring of internal KPI's and SLA's, carrying out 121 s and providing input to staff performance reviews, development plans and training requirements. Ensure the team provide Infrastructure services in all … testing in conjunction with Business Change, Technology teams and other stakeholders. Ensure vulnerabilities, Pen Test/audit findings are managed and resolved within agreed SLA s. Manage the team including providing coaching and support, supporting performance review with the infrastructure manager, objective setting etc. Promote a team culture and resolving more »

Build SLA QA Senior Manager page is loaded Build SLA QA Senior Manager Apply time type Full time posted on Posted 30+ Days Ago job requisition id REQ_00033507 We're looking for a Build SLA Quality Assurance Senior Manager to join us! Do you want be part of a … how, will be key to creating this UK network, making a positive impact into our community and environment. Job Purpose You'll manage the SLA overview and tracking of the E2E network build processes and the delivery of the network build programme according to standards set, ensuring as-built works … quality and compliance standards. You will also analyse any variance from the strategic business plan and design, and report the information about KPIs and SLA compliance to the involved stakeholders. Key Accountabilities Defining key metrics: define suitable metrics to measure critical performance indicators for Network Build Overview of SLA Monitoring more »

poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately record all customer contact and outcomes within designated software. Monitor more »

The Information Security Manager is responsible for assessing and managing the security posture of Business Applications and will lead a small team of colleagues. They provide security support and consultancy directly to business functions who are delivering products/projects more »

Job summary The Radiopharmacy unit at Northampton General Hospital NHS Trust are looking for a dynamic, enthusiastic, and highly motivated Radiopharmacy Production Manager to join our growing and friendly team. The successful applicant will manage, lead and develop the Radiopharmacy more »

Your details are being submitted. This may take up to 30 seconds so please be patient. Thank you London 27/02/2024 Private Client Director - London Our client is looking for a Private Client Advisor to join their more »

completeness and taking the appropriate actions. Completing Contract Load and Premium processing requests on Sequel Eclipse Broking accurately and within the Service Level Agreements (SLA’s) agreed with the business. Producing accurate and complete client and market documentation. Processing Lors entries. Processing Premium bordereaux and obtaining agreement where required. Maintaining … the status of processing requests within the SLA tracking tool. Filing relevant documentation electronically as per the agreed structures and standards. Undertaking a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician. Liaising with clients, underwriters, business units and Insurance Business Accounts (IBA … we’re looking for - functional & behavioural competencies Good communication and organisation skills. Good technical and industry knowledge. Ability to multi task and meet processing SLA’s/project deadlines. Ability to build and maintain positive working relationships within and across the Group. demonstrate the five BMS values and ensure that more »

to new price assessments, new products, and improvements to the existing product line Ensure optimum activity levels are delivered as well as meeting Service Level Agreement targets. Educate clients on how to maximize the value they receive from a relationship with Argus Media Be a representation of Argus to our … and focusing heavily on client satisfaction Provide excellent customer experience to Argus customers from smooth on-boarding to resolving queries within the desired service level agreement; Utilise the CRM, to track accounts throughout their subscription lifecycle, analyse client usage trends and identify tactics to drive growth and protect revenues; Accurately more »

focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Delivering continuous service improvement Emergency response to critical incidents. Key Skills we are looking for: Experience of working and supporting Azure environments more »

offices is highly desirable Experience of working with network technologies (Firewalls, Switches and Routers, WiFi) Experience in Cloud Solutions Comfortable and experienced working with SLA’s – clear documentation skills Experience of working with a Service Desk Ticketing system Experience in Cloud Solutions (MS Office 365, Azure) Experience in Virtualisation Technologies more »

to invoices and payments via telephone and email delivering exceptional customer service Statement reconciliations Ensure SOX document is followed and prepare for audits Reach SLA targets Support projects, testing and improvements About you: Accounts payable experience Fluent in French and English Flexible approach Team player Strong customer service Benefits of more »

embedding our long-term Heat Network and renewables strategies. It's a varied and challenging role with a number of well-defined KPI and SLA's to deliver in a high profile area of the business. What we're looking for We're a customer-focussed organisation so we know more »

and execute service delivery plans and strategies. Ensure the effective execution of services, aligning with client requirements and my clients objectives. Service Level Agreement (SLA) Management Establish, negotiate, and oversee SLAs to meet or exceed customer expectations. Monitor SLA performance and take corrective actions to address any deviations. Team Leadership more »

customer or OLO enquires * Ensure timely & cost effective provisioning of order * Maintain records and progress within Crammer application * Diagnoses, troubleshoots and resolves problems * Meet SLA targets for new orders Candidate profile: The ideal candidate will have had previous experience within an Access Network Planning Coordinator role working on network deployment more »

1st Line Support Technician ________________________________________ Location: Orpington Salary: £23,000 - £26,000 per annum ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our Client is a growing MSP with well known clients in various sectors more »

to ensure free flowing escalation and information within the organisation and that of the new vendor Provide data and reporting of KPI's and SLA's and trends to IT department and others, as needed Drive root cause analysis and help develop strategies for improvement Work towards making the Service more »

systems. * Experience with Office 365 installation and configuration. * Knowledge of Windows Server support. * Understanding and managing data backups. * Familiarity with ITIL, call management, and SLA compliance. * Experience with IP phone management and configuration. * Excellent English communication skills (written and verbal). * Willingness to travel to other company sites. * A UK more »

systems. * Experience with Office 365 installation and configuration. * Knowledge of Windows Server support. * Understanding and managing data backups. * Familiarity with ITIL, call management, and SLA compliance. * Experience with IP phone management and configuration. * Excellent English communication skills (written and verbal). * Willingness to travel to other company sites. * A UK more »

timeframes and budgets. Collaborate with Project Managers, Technical Architects, and Solutions Architects to create IT solutions that meet customer needs. Maintain a service desk SLA agreement of 95% or above. Manage and maintain the IT network, identifying and addressing any risks. Handle incoming calls, tickets, and emails, ensuring all tickets more »

This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »

SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the Service Level Agreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software, peripherals, printers, network switches more »

payroll inputs and checks To co-ordinate the regular payroll feeds to the Payroll system To provide a high quality payroll output within agreed SLA’s & KPI’s To be a readily accessible specialist on payroll topics within TCS HRO To keep abreast of payroll legislative requirements and best practices more »

line with current practice and policies. Maintain accurate training records for audit purposes. Extract and customise reports from the LMS for Service Level Agreement (SLA) and management purposes as required. Person Specification Qualifications Essential Degree in a subject which incorporates skills relevant to the post or professional experience, skills and more »

Resourcer will be working as part of a team to deliver the day-to-day servicing of a client/s against an agreed SLA or set of KPIs and is the daily management representative for Mach Recruitment. Responsibilities As a Resourcer you will be responsible for the delivery of … the agreed service provision, managing the day-to-day functions against an agreed SLA/KPI pack. Key responsibilities to include: Working as part of a team to deliver our contractually agreed service provision. Managing candidate attraction through various forms of advertising and social media and relationships with job centres … requirements in regards to the number of temporary Mach workers required Ensuring we are compliant with UK legislation/regulations as per our agreed SLA/KPI, to include Agency Working Regulations 2010, The Working Time Regulations 1998, & Health & Safety Work Act 1974 Ability to gather due diligence in your more »

a team and foster a collaborative work environment In-depth knowledge of ITIL concepts and best practices including major incident management, problem, change and SLA management Strong analytical & problem-solving skills, must have the vision to anticipate problems and issues as well as the creativeness to provide solutions Team overview more »