working in a root Linux environment via command line. Knowledge of the underlying principles of web hosting services in a Linux environment (web, email, SSL, DNS and IP addressing, firewalls/security). Experience with software management in Linux (installing/upgrading RPM’s, software compiles). Excellent communication skills more »
Management (ITSM), ServiceNow Customer Service Management (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as APIs, LDAP, VPN, SSL, SSO, Multi-factor Authentication (MFA) and other such technologies. Meeting user needs by design, prototype, implement, test, and deploy business rules, technical solutions, such as more »