reports and CRM data to proactively resolve issues. What Youll Bring to the Role: Extensive experience in a customer-facing role, ideally within B2B SaaS, customer support or customer experience. Proven experience managing customer relationships and delivering complex projects. Familiarity with customer experience tools Knowledge of Networking Technologies and Core more »
our colleagues to reach their full potential. Job description: The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members. The ideal candidate will have strong technical skills and more »
our colleagues to reach their full potential. Job description: The First Level Support Engineer is responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members. The ideal candidate will have strong technical skills and more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
World-Class Software House that develop SaaS products for the Healthcare Industry with a variety of modern technologies are looking for a skilled Lead Software Engineer (non-Managerial focused) to join their Agile team in Edinburgh - Hybrid working (2 days onsite). The organisation is well-known and have a … very strong technical environment and reputation - everyone lives and breathes modern technology here. They develop large-scale SaaS products designed to improve efficiency and accountability within the healthcare industry and they have very quickly become a household name and a market leader within their field. They have several different squads … now that are widely used by millions. This role would involve joining a squad that has been tasked to design and develop a new SaaS product with the aim to provide their customers more insight into their data. In this team you'll be working with a really modern tech more »
Scottish SaaS Tech start-up based out of Edinburgh are looking for an experienced PHP Developer (Laravel) to join their growing development function.Great opportunity to really make your mark on a growingly popular and new product. They've been running for a couple of years now and have had amore »