Have exceptional customer service skills with clear and effective communication skills both written and verbal. Experience working with a CRM, SAP or within aSAAS environment. IT Support experience is not required but would be desirable. Salary & Location: This role is fully onsite in Bury St Edmunds Monday - Friday Salary more »
I am working with an award winning SAAS business in Ipswich who, due to sustained growth, have a new permanent vacancy for a Business Analyst to join their friendly team. This will be a great opportunity for you if you have a proactive nature and take pride in working in more »
CRMs, ERPs or SAP is essential Proven background in document management Experience working to agreed SLAs Having experience working within an IT company or SAAS is desirable Shift Pattern: This role is 100% onsite in their Bury St Edmund office with onsite parking available. Monday - Friday Interested in this role more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The person: Full clean driving license is essential more »
