Chatbot Platform Owner
Newcastle upon Tyne, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Sage
add new capabilities into product roadmap, with future-looking perspective on long-term needsEnsure integration of chatbot into C-OPs GMO tech stack and Sage products to drive resolution and seamless handoverDevelop Bot personas (task bot, knowledge bot) and identify common components to complete customer tasks (e.g. authentication, search … deliver business requirementsPrevious experience with long term technology capability roll-outPrevious experience in operational customer service environmentDig deeper about who we are:Who is Sage: https://www.sage.com/en-us/company/about-sage/Life at Sage: https://www.sage.com/en … www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.beHow we make a difference: https://www.sage.com/en-us/company/sage-foundation/Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/Your benefitsBenefits video – https more »
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