6 Permanent Salesforce Service Cloud Jobs in Yorkshire

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within designated software … to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of more »

Salesforce Business Systems Analyst x2 | Remote with occasional travel | £60,000 About the business G.Digital have exclusively partnered with a Global Organisation to help them find 2 Salesforce Business Systems Analysts. This opportunity will allow the successful candidates a chance to work on a large scale transformation to … overall their commercial processes. This role will play a key part in ensuring the maintenance, configuration of their Salesforce Platform, responsibilities will cover: System Configuration and Maintenance Workflow Automation Integration and Data Migration Salesforce rollout in wider business units What skills do you need? Experience of end-to … end Salesforce implementations Strong understanding of Salesforce and its product suite (Sales Cloud, Marketing Cloud and Service Cloud essential) Commerce Cloud experience is desirable If you'd like to find out more, apply to the role or email; a.ullah@‌g-digital.co.uk Salesforce more »

to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble shoot and more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony more »

newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »

issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately … compliance procedures, especially data security What You'll Bring: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be ideal Experience of … CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and naturally inquisitive with good questioning skills and good attention to detail Able to communicate well and build rapport with people at more »