criteria/results by which success can be measured Provide management with project status updates, feedback, and appropriate reporting on. Preparation of monthly project scorecard reports, including visual project scorecard. Keeping the Intranet project page updated with fortnightly updates of the project portfolio. Support project managers in ensuring adherence to more »
any significant regulatory or process breaches Identify and escalate deficiencies in business procedures that are impacting customer outcomes or business effectiveness Concise completion of scorecards, highlighting any risks identified and corrective action required Qualifications Essential High expectations of Customer Service excellence Proficient in use of Microsoft Word, Excel and Outlook more »
Manchester, North West, United Kingdom Hybrid / WFH Options
High Profile Resourcing Ltd
partner commitment & engagement in joint activities. Participates in regular Quarterly Business Review cadence with strategic partners to establish, review, and modify plans and execution scorecards The person: Degree educated Experience of business development and account management in wither, cyber security, AWS, AI, Connectivity, Technology Consultancy or Managed Services (it is more »
all calls are logged and notes are up to date. Continuously improving knowledge across various software and hardware technologies. Reviewing weekly timesheets and KPI scorecards, assisting in monitoring tasks when required. Requirements: Minimum 1-year experience in an IT support role. Experience in a customer service environment. Proven experience delivering more »
Ashington, Northumberland, North East, United Kingdom
MTrec Technical
and collaboration during relationship period Validating compliance to requirements and regulations Certifying qualified suppliers Conducting quality improvement plans Developing, implementing, and maintaining supplier ratings-scorecards About You; Have experience within a supplier facing quality role or relevant experience within a similar role. Have a recognised Quality or Engineering discipline i.e. more »
Modelling and Strategy expert, working at the cutting edge of Credit Risk decisioning. If you have an in-depth understanding of how Credit Risk Scorecards are developed with extensive experience working with UK Bureau Data, you could add huge value in this role. THE COMPANY A Global Data leader with … cutting edge data solutions, this is the chance to reshape the future of credit risk decisioning. THE ROLE: Develop and optimise bespoke Credit Risk Scorecards for FS clients Contribute to the strategy optimisation, strategic analytics and portfolio management functions Analyse current strategies and work proactively to make cut-off adjustments … to understand business problems and drive solutions Think creatively to solve a variety of different business problems for clients SKILLS AND EXPERIENCE: Credit Risk Scorecard experience is essential (understanding of how they work, how they are built/used to help lenders make decisions) Experience using SAS or Python is more »
and expertise in call centre technologies, Dialler, CMS and other applications. Experience managing multiple contact channels within a call centre setting. Solid grasp of scorecard modelling processes, with the ability to assess scorecard performance. Demonstrated experience in effecting change through senior stakeholder management. Please contact Trudi Dixon @ CRS for more more »
