1 to 25 of 121 Senior Business Analyst Jobs

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯

Genesys Senior Business Analyst - IMMEDIATE REQUIREMENT We are seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison … between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely … with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance More ❯

Senior Business Analyst £55,000 - £70,000 Solihull (Hybrid) A leading UK technology and connectivity business is hiring a Senior Business Analyst to play a key role in delivering internal systems transformation projects. Based in Solihull, this is a hands-on role for an experienced analyst who can work across … process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. The … position is hybrid, with Monday, Wednesday and Thursday office-based work required post-probation. Key Responsibilities Conduct full lifecycle business analysis across internal systems and business processes Collaborate with stakeholders across multiple teams to gather and define requirements Produce detailed process maps, documentation, and solution designs aligned with Agile practices Support post-merger system integration and change initiatives More ❯

Senior Business Analyst £55,000 - £70,000 - Solihull (Hybrid) A leading UK technology and connectivity business is hiring a Senior Business Analyst to play a key role in delivering internal systems transformation projects. Based in Solihull, this is a hands-on role for an experienced analyst who can work across … process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. The … position is hybrid, with Monday, Wednesday and Thursday office-based work required post-probation. Key Responsibilities Conduct full lifecycle business analysis across internal systems and business processes Collaborate with stakeholders across multiple teams to gather and define requirements Produce detailed process maps, documentation, and solution designs aligned with Agile practices Support post-merger system integration and change initiatives More ❯

Senior Business Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people … and we’re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here’s why you’ll … love this role… - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key More ❯

Senior Business Analyst We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people … and we’re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here’s why you’ll … love this role... - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key More ❯

TECHNICAL SENIOR BUSINESS ANALYST £550 - £600 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: A large, complex organisation is undergoing a major tech stack modernisation and is looking for a Technical Senior Business Analyst to support on their data transformation programme. THE ROLE: As a … Senior Business Analyst, your key responsibilities will include: Supporting the Data Engineering team in understanding, mapping, and leveraging data in the new environment. Partnering with consultancy teams and internal engineers to support platform transition and data mapping. Identifying how data is currently being used across teams and defining how it should be structured and used in … the future data platform. Mentoring Junior Business Analyst's. Gathering and translating business requirements into clear technical documentation Supporting data platform readiness, ensuring documentation is thorough and aligned with business goals. YOUR SKILLS AND EXPERIENCE: Strong experience as a Business Analyst in data-heavy, technical environments. Proven background in data migration projects, specifically involving More ❯

We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit a day includes The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term and longer term business plans … the Senior Business Analyst will work with technical specialists to design and scope projects that will meet the short, mid and long term needs of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a … small number of BAs within the team coaching and guiding the team in BA best practices. Key Responsibilities -Build strong relationships with key business stakeholders and help translate business need statements into business requirements. -Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projects -Manage the demand and More ❯

global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with business More ❯

global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with business More ❯

global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with business More ❯

global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with business More ❯

global sports marketing agency; and On Location, a global leader in premium experiential hospitality. WHAT YOU'LL DO: TKO is seeking a highly skilled and proactive Senior Business Analyst to play a pivotal role in delivering innovative software solutions for the IMG business unit. The Senior Business Analyst will act as … a bridge between business needs and technical execution, collaborating closely with IT and business stakeholders to ensure IT solutions align with business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will … contributing directly to the growth and success of a fast-paced, global organization while collaborating with colleagues across the UK and the United States. Key Responsibilities Collaborate with the Business Relationship Manager and business stakeholders for new and inflight projects: Gather, analyze, and document business and functional requirements. Collaborate with day-to-day communication with business More ❯

FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hyrbid role based in Edinburgh, Glasgow or Cheshire. Our client is seeking a highly skilled and proactive … Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations. The successful candidate will work closely with subject matter experts … across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document “to-be” operational processes for BPA buy-ins Create detailed process maps using industry-standard tools such as Visio or Lucidchart Develop comprehensive supporting More ❯

Our client, a leading business in the Financial Services industry is seeking a Senior Business Analyst to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Senior Business Analyst to their team, where you will have the opportunity … for the system roadmap, ensuring timely updates and improvements Responsible for all projects, ensuring they are aligned with the company goals and strategies Manage and mentor a team of Business and Test Analysts, confident being the goto for any questions or queries Transform user stories into actionable technical design documents Creation of document such as project roadmaps, project plans … such as project roadmaps, technical design documents and specifications Understanding or experience in Waterfall/Agile/Kanban methodologies This is a fantastic opportunity for a Senior Business Analyst to join a thriving business at an exciting time of growth. You will be joining a knowledgeable team whilst given the opportunity to lead a small More ❯

FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hybrid role based in Edinburgh, Glasgow or Cheshire. Our client is seeking a highly skilled and proactive … Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations. The successful candidate will work closely with subject matter experts … across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document to-be operational processes for BPA buy-ins Create detailed process maps using industry-standard tools such as Visio or Lucidchart Develop comprehensive supporting More ❯

About The Role FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hyrbid role based in Edinburgh, Glasgow or Cheshire. Our client is seeking a highly … skilled and proactive Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations. The successful candidate will work closely with … subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process maps using industry-standard tools such as Visio or Lucidchart More ❯

About The Role FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hyrbid role based in Edinburgh, Glasgow or Cheshire. Our client is seeking a highly … skilled and proactive Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations. The successful candidate will work closely with … subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process maps using industry-standard tools such as Visio or Lucidchart More ❯

About The Role FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hyrbid role based in Edinburgh, Glasgow or Cheshire. Our client is seeking a highly … skilled and proactive Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations. The successful candidate will work closely with … subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance. Responsibilities Collaborate with business subject matter experts to define and document "to-be" operational processes for BPA buy-ins Create detailed process maps using industry-standard tools such as Visio or Lucidchart More ❯

Senior Business Analyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced Senior Business Analyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the Senior Business Analyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯

Senior Business Analyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced Senior Business Analyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the Senior Business Analyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯

Senior Business Analyst – Data & Systems Architecture - Hybrid - Up to £68k Location: Hybrid, UK Salary: Up to £68,000 per annum Contract: Permanent, Full-time A leading UK organisation is seeking an experienced Senior Business Analyst with a strong background in database design, data modelling, and systems impact assessment. This is a unique … the intersection of strategic data architecture and operational analytics support, influencing enterprise-wide data strategy while working hands-on with technical teams. In this role, the Senior Business Analyst will spend approximately 80% of their time leading critical data model refinement and impact assessment projects, ensuring that proposed structural changes to complex systems are delivered with … approved model changes. Translate analytical requirements into clear technical specifications. Support testing and user acceptance activities for data and analytics enhancements. Act as the bridge between technical teams and business stakeholders. Essential Skills & Experience: Strong Business Analysis experience, with a focus on databases and data systems. Expert knowledge of relational database design, normalisation, and data modelling. Proficiency in More ❯