Permanent Senior Support Engineer Jobs in England

1 to 25 of 39 Permanent Senior Support Engineer Jobs in England

Senior Support Engineer

Winchester, England, United Kingdom
HCLTech
We are looking for Senior Support Engineer for Winchester Location : ROLE PURPOSE (summary) Support Engineer will provide production support (24/7/365) to BSS application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of … time, cost and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »
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Senior Support Engineer

Winchester, England, United Kingdom
HCLTech
We are hiring Senior Support Engineer. Below are details ROLE PURPOSE (summary) Support Engineer will provide production support (24/7/365) to CHM application suite and its associate interfaces. KEY ACCOUNTABILITIES Resolve the Incidents raised as per the defined standards of time, cost … and quality for increased customer satisfaction. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications. Manage smooth coordination between offshore and onshore … the KEDB & Runbooks from time to time. Analyse all business processes and ensure compliance to all controlled processes according to business requirement. Provide daily support (24x7x365) with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Work more »
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Senior Internal Support Engineer

London, England, United Kingdom
Telefónica Tech
VIP Program – one of only 2 in the UK · AWS : Advanced Solution & Managed Service Provider Program Job Description We’re now recruiting for a Senior Internal Support Engineer to join our busy team based in London. The main focus of this role is to provide support … will also be an expectation of involvement in project work being carried out on the wider business IT infrastructure and platforms. Key Responsibilities: Provide support for the use of key business applications. Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner. Maintain user accounts … projects under way. Ensure systems are kept up-to-date and maintained in line with best practice. Co-ordination with 3rd party vendors to support systems. To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority more »
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Senior Application Support Engineer

Hertford, England, United Kingdom
Morgan McKinley
Position Available: Application Support Specialist 📍 Location: Hertford (Full-time, Onsite) Are you at the forefront of technology? Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally. What You'll Do … Elevate Technical Support: Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more. Ensure System Stability: Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity. Drive Innovation: Engage in change management, automate processes, and … participate in strategic deployments. Emergency Response: Be a key player in our rotational after-hours support team, addressing urgent technical challenges. Who We're Looking For: Educated and Experienced: Bachelor’s degree in Computing, Engineering, or a related field, backed by at least 3 years in a technical support more »
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Senior Second Line Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with … strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the Senior 2nd Line … Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. more »
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Senior Information Technology Support Engineer

London Area, United Kingdom
TRIA
Senior IT Support Engineer Circa £35,000 Hybrid - Central London A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits … to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions. On offer is the … Workspace, Azure, Okta, and the full range of Jamf products are on offer! Knowledge/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and root cause analysis Understanding of current macOS, Jamf, iOS Some experience more »
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Senior PLM Application Support Engineer

Preston, Lancashire, North West
BAE Systems
Job title: Senior PLM Application Support Engineer Location: Warton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Provide … SME level expertise on the Siemens Teamcenter PLM application Provide specialist advice on toolset usage to the end users Support licence renewal, hosting and utilisation monitoring activities Contribute to and maintain a support knowledge base Incident and Request Management through our ITSM toolset Service Now Infrastructure monitoring and … Your skills and experiences: Essential: Understanding of Engineering PLM toolsets (Teamcenter Unified and/or Enterprise PLM/PDM) Understanding of Engineering and Manufacturing support needs Able to operate independently to investigate and resolve issues as they arise, either learning on previous experience, by searching knowledge bases or by more »
Employment Type: Permanent
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Senior Technical Support and Infrastructure Engineer

St Albans, Hertfordshire, United Kingdom
Smart10Ltd
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing … in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and … as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent more »
Employment Type: Permanent
Salary: £36000 - £40000/annum
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Senior Tier 3 Technical Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Frossell Recruitment Ltd
Senior Tier 3 Technical Support Engineer Salary : £90,000 – £110,000 Location – UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical Support Engineer to be based in the UK covering … press community. In order to apply you may be on occasion required to work weekends and holidays when required. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help maximise their satisfaction. Diagnose … dockers and related technologies – an advantage. VCE Certification – an advantage. Administration level backup expertise – an advantage. Previous experience as a Tier 3/4 Support – an advantage. Ability to effectively communicate issues and resolutions to all levels of the organisation and customer base. Security clearance – an advantage. Behavioural Requirements more »
Employment Type: Permanent, Work From Home
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Senior Electronics Support Engineer Gloucestershire

Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Defence
several awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! We are looking for an Electronics Support Engineer to join the Support Engineering Function. The Support Engineering Function are responsible for testing and providing technical troubleshooting during development … which includes creating product support plans to provide maintenance, obsolescence resolution and the continuation of manufacture and assembly. Responsibilities: Create solutions and solve complex problems within own discipline. Ensure adequate contribution and challenges during design reviews Contribute to technical/professional processes within own discipline. Work under minimal supervision … engineering and manufacturing objectives on-time, on-quality and on-budget which will directly impact positive project outcomes. Provide on-the-job training to support new team members Influence decisions by providing advice within closely related working teams. Remain aware of trends and emerging technology and tools within own more »
Employment Type: Permanent, Work From Home
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Senior Internal System Support Engineer - migration - On-prem to Azure

Lutterworth, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Cyber Talent Limited
which is located on the Leicestershire/Warwickshire border Are you looking for a new challenge and the chance to take on a more senior role responsible for designing and delivering the IT infrastructures and also migrating from on-prem to Azure, if so read on for more details … cloud base services/infrastructure, e-mail, backup systems, corporate software and telephone systems. This role is part of my customers existing Internal Systems Support Team who work to maintain the highest levels of internal system performance for both on site and remote users, in a highly technical and … be desirable:- Thisis just a quick over view of what's required, so if you would like more information on the responsibilities of the Senior internal Systems Support Engineer then pleaseclick APPLY NOWand I will email you a detailed Job description. more »
Employment Type: Permanent, Work From Home
Salary: £50,000
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Senior Application Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Bilge Adam Technologies UK Ltd
JOB TITLE: Senior Application Support Engineer JOB LOCATION: London/Hybrid Job Type: Fixed Term or Permanent employment We are seeking several Senior Application Support Analysts with a strong background in supporting live production systems as BAU. They are also expected to support multiple … simultaneous projects and service releases. Investigate issues, develop fixes, support new releases, and perform general maintenance and administration All round experience in working on an application support team. Take ownership of issues and have a proactive approach to ensuring system stability and resilience. Out of hours support … in Shell scripting Oracle and SQL scripts Understanding of software development lifecycle and methodologies Excellent problem-solving and analytical skills KEY RESPONSIBILITIES General application support responsibilities such as: Building and supporting environments Running intraday and end of day batches using Control-M job schedular Responding to queries from application more »
Employment Type: Permanent
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Senior IT Support Engineer

South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »
Employment Type: Permanent
Salary: £30000 - £42000/annum 4 day working week
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Senior IT Support Engineer - GBP 40000

Middlewich, Cheshire, North West, United Kingdom
Nextech Group Limited
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Employment Type: Permanent
Salary: £40,000
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Senior Information Technology Support Engineer

London Area, United Kingdom
Hays
reputation for quality and academic excellence. With an expanding course portfolio and growing student body we now require an enthusiastic, hard-working and experienced Senior IT Support Engineer to join the College IT team. You will support the IT Manager in ensuring the highest professional service … standards are provided in the College in relation to all aspects IT support to both students and staff and across all of its further and higher education provision. The Job Deploy, configure, secure, monitor and migrate Linux servers and services Configure, support and monitor the network Support Windows servers, including MSSQL, IIS and AD services Support the Microsoft Office suite, Microsoft Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose more »
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Senior IT Support Engineer

London, United Kingdom
Think IT Resources
We are currently recruiting for a Senior IT Support Engineer to join a growing service provider in London, this will be a permanent role paying £37,500 p/a with a great benefits package also. Key Skills required; Strong IT support experience - predominantly windows technologies more »
Employment Type: Permanent
Salary: £35000 - £40000/annum
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Senior IT Support Engineer/IT System Administrator

Winchester, Hampshire, South East, United Kingdom
Reed Technology
Senior IT Support Engineer/IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves … working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a … the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support more »
Employment Type: Permanent
Salary: £30,000
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Senior Information Technology Support Engineer

Bradford, England, United Kingdom
Hott Source
Senior IT Support Engineer - Bradford Role: Senior IT Support Engineer Location: Bradford Salary: £30,000 - £40,000 A longstanding MSP in Bradford is seeking an experienced Senior IT Engineer to add to its team. They are seeking an individual with a passion … to learn and develop, as well as having the autonomy and self confidence to assist the help desk with escalated tickets and support clients onsite for project work. Regarding projects you will work regularly alongside the MD to assist clients with server upgrades, Exchange to Office 365 migrations, and more »
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Senior IT Support Engineer GBP 30000

Stoke-On-Trent, West Midlands, United Kingdom
In Technology Group Limited
Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are … currently looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced... APCT1_UKTJ more »
Employment Type: Full Time
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Senior IT Support Engineer

London, United Kingdom
In Technology Group
Role: Senior IT Support Engineer Location: Central London Salary: Up to £40,000 Our client, a Managed IT & Microsoft Cloud Solution Partner is searching for an experienced and technically minded IT Support Engineer to join the team ASAP! This is a fantastic opportunity to work … within a growing team, at a company which is heavily focused on providing high level cloud solutions and support. Role Overview As an IT Support Engineer you will be responsible for providing L2 & L3 solutions for their clients, acting as a senior point of escalation and also … being involved in project work. Daily Responsibilities: Act as a key point of contact for escalations from the service desk Oversee the provision of support to multiple clients across various sectors. Hands on assistance with a range of exciting projects relating to Microsoft cloud solutions, virtualisation, disaster recovery, and more »
Employment Type: Permanent
Salary: £32000 - £40000/annum
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Senior Support Engineer

Croydon, England, United Kingdom
Lumanai Recruitment LTD
Senior Support Engineer 2nd/3rd Line - South London - Onsite - £40,000 - £43,000 - bonus, share scheme, Windows, Mac Desktop, Server technologies, MS Office/Office 365, CompTIA A+ and CompTIA N+ (or equivalent) qualification My client is a leading managed IT service provider supporting the needs … of small and companies across multiple sectors They are seeking a 2nd/3rd Line Onsite Engineer to join their team, based at one of their high-profile clients in South London. You’ll need to have experience as a 2nd line support engineer of at least … months. The 2nd/3rd Line Support Engineer will be responsible for: You should be able to communicate effectively at a technical and non-technical level Troubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes. Use Autotask to log, monitor and pick more »
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Senior Support Engineer

Borehamwood, England, United Kingdom
Hybrid / WFH Options
Corriculo Recruitment
Systems Engineer, Office 365, Azure, Networking COR5480 £45,000 The Role This is an excellent Systems Engineer role, working for a company with a growing reputation in their field. At this exciting time to join the company, the Systems Engineer will use knowledge of Office 365 and … associated Microsoft technologies to work on exciting technical projects for customers. The Company The Systems Engineer will join a Service provider, working with the latest technologies to support their customers. The Systems Engineer will contribute to a supportive team environment, which rewards hard work and innovative thinking. … is Hybrid, mainly office-based with some remote working (c. 1 day a week) Benefits Some of the benefits on offer for the Systems Engineer, include: 23 days' annual leave + Bank Holidays An excellent technical training programme Regular work social events to ensure a fantastic team environment What more »
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Senior Electronics Support Engineer Gloucestershire

South West, United Kingdom
Hybrid / WFH Options
Defence
Overview Important: All applicants must be able to obtain Security Clearance *minimum 5 years UK residency* Working: Hybrid working potentials. ❓ Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and more »
Employment Type: Full Time
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Senior IT Support Engineer

Romsey, England, United Kingdom
Tata Consultancy Services
Role: Senior IT Support engineer Job Type: Permanent Location: Romsey, United Kingdom (Onsite) Ready to utilize your expertise to configure, evaluate, upgrade, repair, test and troubleshoot in a fast-paced environment? Are you passionate about MFA, device setup, connectivity, deployment, OS encryption and security management? Join us … as a Senior IT Support engineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they … learning opportunities. Build and maintain a team of high-performing individuals. Build strong relationships with a diverse range of stakeholders. The Role: As a Senior IT Support engineer , you will provide Engineering support for labs and development teams onsite, including the rollout of the Hybrid Lab more »
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Senior Application Support Engineer

London Area, United Kingdom
Vertex Search
Vertex Search are seeking a mid-senior level Application Support Engineer/Analyst with great coding and problem-solving skills for our FS client in London. If successful you'll be the go-to expert supporting exceptional staff from traders, operations and pricing teams to ensure their … technology runs smoothly. Your Role: Resolve Complex Issues: Troubleshoot and fix intricate technical problems, providing first and second-line support and escalating when necessary. Operational Excellence: Work to ensure seamless operation of batch processes which underpin the business functions. Bridge technology and finance: Collaborate with traders, actuaries, technologists, and … more. Prior finance experience is a requirement Efficiency: Improve system functionality, build tools, and prevent recurring problems. Mentoring (senior candidates only): Guide junior staff, sharing your knowledge to shape their growth. Your Background: 4+ Years' Experience: Proven track record in financial services application support. Deep Technical Skills: Debugging, stack more »
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Senior Support Engineer
England
10th Percentile
£32,825
25th Percentile
£35,250
Median
£47,500
75th Percentile
£65,000
90th Percentile
£72,433