4 Permanent Senior Technical Analyst Jobs in London

Job Title: Senior Technical Analyst Summary: Join our client's esteemed team as a Senior Technical Analyst, where you'll play a pivotal role in both internal technical operations and customer-facing support. You'll be at the forefront of client interaction, ensuring … competitive compensation and benefits, aligning with the responsibilities of this integral position. If you're passionate about service excellence and eager to advance your technical career, we want to hear from you. Reporting to: Technical Operations Manager Responsibilities: Lead and mentor a team providing IT support on various … Maintain organization and accuracy, prioritize tasks effectively. Assist in mentoring and training team members. Address user requirements with commercial insight. Diagnose and resolve complex technical issues. Stay updated on emerging technologies. Skills & Qualifications: Required: Minimum 3 years in technical support with leadership experience. Project management skills, including proposal more »

Position - Senior Technical Support Analyst Working Setup - Hybrid Location - London Salary - Up to £57,000 Burman Recruitment are working with a large housing association based in London seeking a Senior Technical Support Analyst to join their IT Team! Role Responsibilities Third-Line Application Support … Providing senior-level third-line support for users across various business applications utilised by the organisation. Change Requests: Assessing change requests assigned to the Software Support Team and collaborating with system owners to ensure clear understanding of requirements. Application Management: Taking ownership of one or more critical business applications … throughout their lifecycle, including coordinating and overseeing upgrades. Relationship Management: Managing the day-to-day relationship with business owners and technical support teams of software suppliers for applications under your purview. Complex Incident Resolution: Troubleshooting complex incidents and addressing service and change requests through the appropriate channels. Service Desk more »

Senior Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. Leads requirements-related interactions with end-users and stakeholders outside the team and provides guidance and support to other team members (including Development and Testing … Teams). The Senior Technical Salesforce Business Analyst is responsible for gathering business requirements and translating them into product requirements, and breaking product requirements down into lower- level requirements. You will lead requirements-related interactions with end-users and stakeholders outside the team and provides guidance and … Salesforce implementations (both OOB and customised solutions) with multiple BAs.'€¢Investigating customer problems and opportunities using standard BA problem solving tools'€¢Facilitate defining a technical solution and documenting this in a functional design.'€¢Leading the production of Root Cause Analysis (RCA) reports to identify areas lessons that can be more »

Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products. The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to … Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an … array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs more »