1 to 2 of 2 Service Catalogue Jobs in the South East with Remote Work Options

Service Request Analyst Location: Flexible Work Location (1 day per week from the Camberley office) Job type: Permanent, full time (Standard 37.5 hours) Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of the Service Centre team. Due … effectively work from home, AND travel to the Camberley office at least 1 day per week for collaborative working (locally agreed). The Service Request Analyst is responsible for the end-to-end delivery and coordination of Service Requests received by our Public Sector enterprise clients. … to meet critical requests Adherence to all policies and procedures Heirachical and functional escalation management - training provided Contribute towards the Service Request catalogue to ensure its fit for purpose Provide guidance to end users where processes are not being followed Highlight any issues in relation to "scheduling more »

site. ServiceNow Specialist responsibilities As part of the implementation project team, build and deliver solutions Completion of enhancement/new functionality requests Build Service Catalog items & workflows As requested, lead aspects (e.g. demos/training/solutions) of the overall development to deliver successful outcomes for the customer. … of maintaining and developing ServiceNow ITSM ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other more »