Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktop support services, mainly deskside. To assist in the … delivery of IT projects. To deliver desktop/onsite support services at client location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on … work being undertaken Escalate quality matters to the Team Leader/ServiceDelivery Manager Assist fellow team members in identifying solutions to problems Be flexible and be able to work out of hours on occasion when necessary Can analyse, diagnose, and troubleshoot problems within set SLAs Able to more »
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
In Technology Group Limited
the industry? We're looking for a talented Provisioning Engineer to join a dynamic and passionate team in providing the best networking and telecoms service possible to their clients! Role Overview: As a Provisioning Engineer, you will play a crucial role in our operations, ensuring the smooth provisioning of … quality and efficiency. Key Responsibilities: Provision and configure network services, including voice, data, and internet connections. Collaborate with cross-functional teams to ensure seamless service delivery. Troubleshoot and resolve provisioning issues in a timely manner. Maintain accurate documentation and records of provisioning activities. Implement process improvements to enhance efficiency more »