1 to 25 of 28 Service Delivery Jobs in the South West with Remote Work Options

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

and connected by a technology-agnostic, proprietary data platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them … business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards PERSON SPECIFICATION Required experience in an IT service delivery role supporting a Microsoft cloud environment knowledge of Microsoft’s Office suite, including Teams, SharePoint, OneDrive and Outlook Experience working in an more »

of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world class customer service while balancing client service demands. You will be at … and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customer service offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working with; a … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customer service whilst achieving client service level criteria, management, and development of your team members, ensuring high more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse practice areas, and a … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

Play a pivotal part in maintaining and enhancing our technical service offerings A chance to collaborate closely with various stakeholders in NFU Mutual This is a hybrid role 80% homeworking available and 20% in Stratford Upon Avon About the role We are seeking a skilled Developer to join our … Data Engineering team. In this role, you will play a pivotal part inmaintainingand enhancing our technical service offerings, ensuring operational efficiency and effectiveness. As a Developer in our Data Engineering team, you willbe responsible formanaging technical service operationssupporting data pipelines throughout the Cloud Data Platform. With a focus … solving, adaptability, and analytical skills. Collaborating closely with stakeholders, you will gain a deep understanding of business imperatives and technical requirements to ensure seamless service delivery. Your role will involve taking ownership of BAU (Business as Usual) service delivery, whereyou'llleverageyour analytical skills to analyse trends,identifykey more »

various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and service delivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »

solutions that benefit from the companys 40+ years of experience delivering and maintaining communication services for military and defence users. Reporting directly to the Service Delivery Lead you will support activities across all stakeholders within Airbus, adhering to both contractual targets and Airbus processes. You will be responsible … meetings and take minutes as required. HOW YOU WILL CONTRIBUTE TO THE TEAM Reporting the P&L of the contract as directed by the Service Lead Coordination of customer satisfaction and feedback ideas for improvement. Attend and minute meetings as required by the Service Lead Collating of KPI more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance … of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating … accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. … Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy cover and more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance … of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... APCT1_UKTJ more »

of Data Analytics Company Overview: We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers … biggest multi-site brands in the UK. Job Summary: As the Head of Data Analytics, you will spearhead our data analytics endeavours, focusing on service performance metrics and sales KPI’s. Your role will encompass data strategy development, advanced analytics, and fostering a data-driven culture within our organisation. … team of data analysts, fostering a culture of continuous learning to drive performance. Lead the formulation and execution of a comprehensive data strategy, encompassing service performance metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution more »

documentation of all support activities and solutions. Stay up-to-date with the latest industry trends and advancements to ensure the highest level of service delivery. What experience do you need as a 3rd Line IT Engineer? Previous experience working in an Infrastructure or 3rd Line role. Excellent problem more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to more »

and servers, implementing server monitoring, reviewing system logs, and initiating improvements. You will also provide proactive support, resolve incidents and managing problems to maintain service levels. Your role involves identifying risks, managing major incidents, and maintaining strong relationships with stakeholders to ensure collaborative service delivery. You will engage … What's the benefits? Salary - £40,500/pa Hybrid working and flexible working hours Pension scheme 4%, rising to 8% after one year service 25 days paid holiday (plus bank holidays = 33) Death in service benefit at x 3 annual salary Company sick pay Subsidised restaurant with more »

Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … cover for Quarry Wells when required) to ensure that we are delivering a great IT service. This will involve ensuring that all logged calls, service requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

stacking including SaaS, PaaS, Commercial of the Shelf as well as in-house solutions. Main duties and responsibilities: Data Architecture Leadership Projects Portfolio and Delivery Project and Service Delivery Supplier Management Knowledge Development Relationship Building and Maintaining Essential Skills: Preferred degree level OR equivalent qualification in Data more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »

and servers, implementing server monitoring, reviewing system logs, and initiating improvements. You will also provide proactive support, resolve incidents and managing problems to maintain service levels. Your role involves identifying risks, managing major incidents, and maintaining strong relationships with stakeholders to ensure collaborative service delivery. You will engage … documentation. Whats the benefits? * Salary - £40,500/pa * Hybrid working and flexible working hours * Pension scheme 4%, rising to 8% after one year service * 25 days paid holiday (plus bank holidays = 33) * Death in service benefit at x 3 annual salary * Company sick pay * Subsidised restaurant with more »

required hours. Our client have over 1,800 staff across 5 sites in the UK. Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests. Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems … the IT Team, ensuring knowledge is kept up to date and in an available format. Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role. Microsoft … following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more. more »

Team at Gloucestershire Health and Care NHS Foundation Trust and to support with Business Partnering our operational services. The post will contribute to the delivery of the team objectives by producing timely presentation of information, completion of reports in an accurate and concise format and monitoring of performance against … be needed to be able to explain conflicting information which may at times be challenging and contentious with significant organisational impact, or impact on service delivery. To challenge assumptions as appropriate. Maintaining confidentiality of all person patient identifiable data (both patients and staff) in the day to day working … and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of more »

a global software and managed services provider to the worlds top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the Service Delivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing … bias - Scrum PO certification would be an advantage. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits Free onsite parking 25 days annual leave rising to 28 with length of service. Annual Holiday scheme also lets you more »