90 Service Delivery Jobs in the South West

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service … and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build … facilitate improvement of new or existing services. * Driving and managing the implementation of Continual Improvement Plans for process areas, focussing on Supplier Management and Service Level Management & Reporting as initial priorities. * Work closely with others to provide governance, transparency, and accountability on tracking & reporting on service maturity (CSI more »

C (Desired) About the Employer GRATTE BROTHERS LIMITED As one of the UK’s leading building services companies, we are committed to providing outstanding service delivery in every area of our business. We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key … priority for us. We also recruit, retain and develop people with the knowledge, skills and attitude to deliver consistent service and only work with supply chain partners who share our high standards. The incredible rate of technological change in our industry presents both opportunities and challenges for our clients more »

Role: Test Manager Location: Remote (occasional Travel to Yeovil) Duration: 6 Months Brief The Test Manager will be responsible for our Service Validation & Testing performed during the transition and during the term of Client contracts spanning Managed Print and Content Capture Services, and production print centres. The Account Test … Management and creation of Phased Test plans, e.g CIT, SIT, UAT. Authoring and creation of Test scripts from HLD, LLD and requirements. Xerox Print Service compliance with the Client's Test Strategy Xerox Print Service compliance with the Client's Testing Policies, Processes, Procedures Ensure alignment of all … types, including (but not limited to); System Testing Integration Testing Performance Testing Regression Testing User Acceptance Testing Report Testing Financial Testing Operational Acceptance/Service Acceptance Testing Cutover/Implementation Testing (inc. zero tests) Required Skills and Experience Knowledge and hands on experience of managing virtualised test environments. Knowledge more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

be based in their Bristol office. You will be working as part of a global operations team with the goal of ensuring the highest service levels of availability of the mission critical software services provided. The role requires you to take accountability for any highly visible, complex and SLA … impacting issues that occur across their service offering. Manage the incident process, through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. Ultimately accountable for the efficiency and effectiveness of the Service Delivery during the life cycle of the Incident for its particular customers, stakeholder and business unit. Key responsibilities: First point of contact for all Cloud Operations managed major incidents Drive all major incidents through the rigorous adoption and adherence to the major incident management process. Chair and own more »

The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and delivery … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »

Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »

perfomance manager to join their team. The role would be hybrid and can be based in Birmingham or Wiltshire. Key Responsibilities – Supplier Performance Manager Service Delivery and Quality Assurance Work with the Engineering and Network manager and Fleet Engineers to Monitor and track the performance and capabilities of … vendors to ensure compliance with contractual obligations, service level agreements, and quality standards. Collaborate with vendors to develop and implement corrective action plans when performance issues are identified and own the company's MOT pass rate process identifying trends and areas for improvement. Ensure regular meetings with key internal … in place corrective action plans Ensure national strategic suppliers provide overviews training and familiarisation training Identify opportunities for process improvement to enhance efficiency and service quality. Vendor Relationship Management Develop and maintain strong relationships with vendors, acting as the primary point of escalation should day to day routines fail more »

Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation … delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and service delivery more »

Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and Service Delivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and … costs, enhancing efficiency, and ensuring the right equipment and parts are always where you need them. They currently have multiple openings in their Operational Delivery function for individuals to contribute as Through Life Support (TLS) and In Service Delivery (SDM) specialists. These roles focus on equipment used … option to work from home part of the week. As part of thier team, you will be responsible for planning, delivering, and operating in-service support, managing equipment modifications, addressing repair procedures, and resolving design or maintenance challenges. Collaboration with a diverse range of specialists is key to ensuring more »

Unlock Your Career Potential with Us: Through Life Support and In Service Delivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They are at the forefront of innovation in defence programs, offering a unique chance to contribute at every stage, from concept to end-of-life disposal management. Location and Flexibility: The primary location is in … Role: In this dynamic position, you will be using a diverse set of skills, including: Planning: Shaping the future by laying out effective strategies. Delivery and Execution: Making things happen, ensuring operational excellence. Equipment Modifications: Playing a crucial role in enhancing equipment performance. Repair Procedures: Utilizing your knowledge to more »

Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In Service Delivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to … are incredible opportunities that offer variety, challenge, and the chance to make a real impact. What Will You Do? As a Lifecycle Support and Service Delivery Manager, your role is all about planning, delivery, and operation. You'll be the go-to person for in-service … get the support they need. If you're excited about utilising Integrated Logistic Support (ILS) principles across the entire Concept, Assessment, Demonstration, Manufacture, In Service, and Disposal (CADMID) cycle, you're in the right place. What We Expect from You We're looking for top talent to join us. more »

Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »

Temporary Construction Utilities Delivery Lead 548CW Hinkley Point C, Somerset Up to £430 per day umbrella Long-term contract The Site Operations Temporary Utilities Coordination Delivery Lead reports directly to the Utilities and Projects Service Manager and is responsible for the planning and coordination of all temporary … utility application requests received by Site Operations. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the HPC construction project and Associated Developments. The Temporary Utilities Coordination Delivery … work – and may be involved in all stages of the procurement, planning, implementation and operation of their key contract area. The Temporary Utilities Coordination Delivery Lead is responsible for directing the safe, timely and efficient provision of the Utilities Infrastructure including Mechanical, Electrical and IT services in order to more »

a point of contact for escalated customer queries, ensuring timely and effective resolution, and collaborate with other departments to implement process improvements and enhance service delivery. 2ND LINE SUPPORT ENGINEER - ESSENTIAL SKILLS: Previous experience in a 2nd Line Support role. Service Now Experience. Microsoft O365 Knowledge (Including Teams more »