1 to 25 of 81 Service Delivery Jobs in the South West

centre of our approach, ensuring that our clients end up with full control of what we deliver for them. RedRock can boast an impressive delivery track record as a result of its unrivalled levels of impartiality, levels of customer engagement, levels of ownership and teams of excellence. Job Description … and the ability to thrive in a fast-paced environment. You will be responsible for new business development, candidate sourcing, and providing exceptional customer service to clients and candidates alike. Principle Duties and Responsibilities: Relationship Building: Cultivate and maintain strong relationships with existing clients to understand their hiring needs … on relevant job opportunities and manage their expectations throughout the recruitment process. Offer support and guidance to candidates, including interview preparation and feedback. Customer Service Excellence: Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process. Respond promptly to client more »

high availability standards that our clients expect. · The candidate will form part of a global operations team which is goaled to ensuring the highest service levels of availability of the mission critical software services provided. · The role requires you to take accountability for any highly visible, complex and SLA … impacting issues that occur across the Client’s SaaS service offering. · Manage the incident process, through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. · Ultimately accountable for the efficiency and effectiveness … of the Service Delivery during the life cycle of the Incident for its particular customers, stakeholder and business unit. Responsibilities: Skills: · Attend war rooms to oversee and assess performance of the MIM (Incident commander) chairing the war room in line with Incident Management process per SOW · Own the more »

queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

Job Description This is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the Service Desk ticket system, ensuring processes and … Qualifications Experience Requirements: Proven experience collaborating within an IT support function Solid experience leading solves with incidents, requests and changes Strong technical knowledge of service desk tools and IT systems/applications The Successful Candidate will be: Able to communicate and manage stakeholders at all levels Adaptable with strong more »

various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and service delivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »

targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Bristol …/Cardiff/Exeter/Plymouth areas. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of more »

business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function and will have line management responsibilities Key Responsibilities: Play a key role in shaping, implementing and in the adoption of changes to … model or organisational structures Provide leadership and team management, under a matrix structurecontinuous improvement, and embedding best practices, processes, and methods. Ensure operational IT Service Delivery, aligning services with agreed-upon service levels, standards, and policies. Service delivery, project and budget management The successful candidate … will have experecne within: Experienced team lead/management who can demonstrate project/service delivery Windows Server, all versions including core Exchange, SharePoint and Azure AD Power Platform Management PowerShell and Bash Scripting If you are interested in this fantastic opportunity please apply online or for more more »

a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible … for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the … housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support more »

ensuring adherence to standards, policies, and agreements, and collaborating with internal and external stakeholders to achieve successful project delivery. Reporting to the IT Applications Delivery Manager, youll lead, plan, track, and report on IT projects and work-stream activities, following IT best practices, Delivery Governance, and the Secure … quality, and time are managed within agreed parameters. As an IT Workstream lead, youll agree, measure, and implement IT project milestones, engaging with IT Service Owners, Change Managers and Project Managers to ensure project deliverables meet agreed IT Service Delivery Standards. Youll also be responsible for anticipating … monitoring, managing, and reporting on IT issues and risks in line with NFU Mutual Risk Policy and our IT Delivery Processes. Youll keep risks visible and resolve or mitigate them to protect project deliverables and maintain agreed quality standards. Youll lead and motivate IT project and delivery teams more »

Pharmacist Title & Trust AMS Lead. The successful applicant will also be supported to work with Devon ICB and other stakeholders on the system wide delivery of AMS . Main duties of the job o Named antimicrobial stewardship (AMS) lead for the organisation and will be responsible for the leadership … and operational delivery of a high-quality antimicrobial stewardship (AMS) programme in line with the agreed priorities for the Trust o Practice as an expert consultant antimicrobial pharmacist, providing highly specialist evidence-based advice in infection management o Oversee and or lead regular AMS and antifungal stewardship (AFS) ward … clinical pharmacy and medicines optimisation services related to the use of antimicrobial agents within the Trust o Lead and manage research, quality improvement projects, service evaluations and audits to improve antimicrobial prescribing and infection prevention and control in collaboration with the antimicrobial team, pharmacy department and Higher Education Institutes more »

and connected by a technology-agnostic, proprietary data platform that grows and improves every day. Get in touch ROLE OVERVIEW Join GRIDSERVE as a Service Desk Team providing 1st and 2nd line IT support for all GRIDSERVE users. MAIN RESPONSIBILITIES support tickets in the ITSM tool and assigning them … business ethics codes including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards PERSON SPECIFICATION Required experience in an IT service delivery role supporting a Microsoft cloud environment knowledge of Microsoft’s Office suite, including Teams, SharePoint, OneDrive and Outlook Experience working in an more »

Team at Gloucestershire Health and Care NHS Foundation Trust and to support with Business Partnering our operational services. The post will contribute to the delivery of the team objectives by producing timely presentation of information, completion of reports in an accurate and concise format and monitoring of performance against … be needed to be able to explain conflicting information which may at times be challenging and contentious with significant organisational impact, or impact on service delivery. To challenge assumptions as appropriate. Maintaining confidentiality of all person patient identifiable data (both patients and staff) in the day to day working … and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of more »

Manager. The role is primarily based at our Frenchay campus with occasional working at other campuses. You will work collaboratively with academic and professional service teams supporting the student journey, helping students achieve success in their studies. It is an exciting time to be joining UWE Bristol: our Strategy … contribute to work that will have a lasting impact. About you: You are a confident people manager with experience in leading teams in the delivery of high quality, agile customer-focused services. Energetic and resilient, you enjoy working at pace and are comfortable with complexity and uncertainty.You adopt a … that everyone can realise their full potential. In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our service delivery to support an exceptional staff and student experience. Where is the role based? This post is primarily based at our lively Frenchay more »

resources and resolve issues. 6. Monitor progress, identify risks, and implement risk mitigation strategies. 7. Coordinate with subcontractors and suppliers for prompt material and service delivery. 8. Communicate effectively with stakeholders, including clients and internal teams. 9. Provide regular updates on work package status and escalate issues as required more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

Unlock Your Career Potential with Us: Through Life Support and In Service Delivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In Service Delivery (SDM) specialist. They are at the forefront of innovation in d... APCT1_UKTJ more »

Service Delivery Manager Please note this role requires you to be holding an Active DV (Developed Vetting) Clearance The Organisation : This Big 4 consultancy, specialising in Defence and Security, is renowned for its commitment to excellence and innovation. With a track record of delivering impactful solutions and expertise … with business process owners and technical teams to define operational requirements across various project stages. • Showcase expertise in defining and executing project plans, including service transition plans. • Exhibit leadership in guiding delivery teams through traditional/hybrid and agile methodologies. • Understand the procurement lifecycle, including requirements gathering, evaluation … skills. • Display financial acumen in managing engagement financials effectively. • Proficiently capture and manage project and programme risks and issues. • Hold one or more recognized delivery certifications such as PMP, Prince2 Practitioner, MSP, Certified Agile, Certified Scrum Master, SAFe Agile, or ITIL. • Possess familiarity with one or more common technologies more »

and save lives across the Dorset community? This is your chance to come and join us as a Health Advisor in our NHS 111 service! You will have a great opportunity to make a real difference by working for an organisation dedicated to delivering a responsive and patient focused … service to people requiring healthcare advice and assistance. Our Health Advisors are the very first point of contact for all who use the 111 service. Joining us in this role, you will find a busy, friendly environment of likeminded people, dedicated to providing excellent patient care. Your entry into … take appropriate action where required. Always maintain the integrity and confidentiality of all patient and Trust information. Participate in all audit and quality of service improvement processes. Undertake other reasonable duties as required by the Clinical Hub Manager. Employment in this post requires an Enhanced Disclosure and Barring Service more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a … period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level agreements … and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company policies. Traveling to more »

a team of Occupational Therapists, Physiotherapists and Therapy Technicians on the Older Persons Therapy Wards. They will be responsible for the everyday running of service delivery, with support from the other Band 7 Integrated Team Leads. You will be demonstrating clinical leadership and expertise on the wards and … in close collaboration with community services, social care, and voluntary sector organisations in order to deliver safe transition of care from hospital. Experience in service development and in organising and implementing teaching/training programmes for healthcare professionals and service users. About us University Hospitals Bristol and Weston … training Knowledge and Experiance Essential Significant experience at senior level with in depth clinical knowledge, in acute care of the elderly services Participation in service development Significant experience of clinical supervision, mentoring and teaching. In depth clinical knowledge in chosen field underpinned by theory and practical experience Previous experience more »

Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and Service Delivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and more »

clinical safety issues at all points in the procurement and implementation of IT software and hardware, including on-going management once transferred to live service and ensuring all digital solutions conform to relevant national standards for clinical safety. Main duties of the job Act as Clinical Safety Officer for … log and safety case and to monitor risk assessments whilst at the same time ensuring that clinical risk management activities are maintained during live service delivery. Where necessary run clinical risk management workshops to formulate the hazard register and validate the evidence set out in the safety case. To … and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of more »