6 Service Delivery Jobs in Southampton

Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for … delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high levels … of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation for complex more »

Service Administrator/Service Coordinator/Administration Assistant Service Administrator/Service Coordinator/Administration Assistant is required for a marine engineering business located in Southampton. As a Service Administrator/Service Coordinator/Administration Assistant you will need to be a skilled individual … with strong administration skills. Package Salary is dependent on experience Free Parking Company Pension Employee discount Referral Programme Duties: As a Service Administrator, you'll handle data entry, filing, and maintaining records efficiently. scheduling service appointments, managing inquiries, and providing updates to customers promptly. Ensure accuracy in preparing … and processing service-related documentation as a Service Administrator. Work closely with service technicians as a Service Administrator to maintain efficient workflow and service delivery. Responsible for verifying completed work and addressing any discrepancies promptly. General branch administration support as required. Requirements: Strong Administration Skills more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

key performance indicators and metrics that relate to strategic objectives and understanding. There is also a requirement to review and develop the business intelligence service to improve access to information, quality and reporting elements to fulfil our local and national reporting and planning expectations. What were looking for The … to demonstrate the use of software to process raw data, create complex reports and provide information outputs Experience and expertise in information management and delivery Knowledge of NHS workforce based data, staff information or administration systems (eg. ESR, electronic rostering systems) and operational reporting requirements Project management and implementation … the use of desktop software at an advanced level Expertise and experience in dealing with identifiable data and commercially sensitive data Experience of leading service delivery to meet set timescales and deadlines Desirable Experience within the subject area of healthcare mandatory reporting and data intelligence for all staffing more »

If recruited at a band 6 level the successful candidate would progress to a band 7 position on completion of agreed competencies. The hepatology service is a regional unit for complex liver disease, managing patients from the Wessex area, the Channel Islands and the Falklands. Conditions include cirrhosis, alcohol … Job description Job responsibilities The successful applicant will work closely with the hepatology MDT and dietetic team. This role involves direct patient contact alongside service development of dietetic hepatology services at a large acute teaching hospital. You will join a friendly team of dietitians working in acute medicine and … be supported with service developments and complex clinical cases by the medicine team lead dietitian, lead adult dietitian and the hepatology MDT. You will be an integral member of the specialist hepatology multidisciplinary team.On completion of competencies you will: Be the dietetic clinical lead responsible for the provision of more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »