1 to 25 of 31 Permanent Service Delivery Jobs in West Yorkshire

Job Title: Service Delivery Manager Experience: 15-17 years Location: Leeds/London A security clearance required for this role Position Summary: The Service Delivery Manager will act as the constant point of contact for customers and will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident management processes, ensuring team compliance, scheduling regular meetings, ensuring governance and controlled change management, analyzing incident trends, and providing continuous improvements. Responsibilities: 1. Provide Level … following the incident management processes. 9. Managing Problem Management, Knowledge management and Change Management processes to ensure smooth implementation of changes without adversely affecting service delivery. 10. Handling queries from Risk, Audit, and other customer teams and attending meetings to provide necessary information and support. 11. Supporting any internal more »

Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams … spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: To Serve as Regional Services Manager(RSM) ensuring continuity of delivery to meet and exceed … customer expectations. RSM will be the Customer’ point of contact, He will be accountable for compliance with customer policies. Work with Service providers and make sure that they adhere to SLA and Service provider tech provide support to Client. Partner with Service desk and UX command center more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working (Majority home working with occasional operational site visits … We currently have a vacancy for a WRAP (Water Resources Allocation Plan) & Energy Optimiser to join the Clean Water Technical Team in the Water Service Delivery Business Unit. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that … relating to WRAP and Energy across the suite of Yorkshire Waters Clean Water asset base. What will the role involve? Provide an expert advisory service in respect of both technical and regulatory aspects to ensure the company meets and exceeds its targets and critical business performance measures, particularly around more »

Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »

Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »

Wi-Fi and proactive monitoring tools. Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support requests are allocated correctly and prioritised. The role of the Network Specialist is to ensure consistent delivery of the network infrastructure … Wi-Fi and proactive monitoring tools. Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support requests are allocated correctly and prioritised. The role of the Network Specialist is to ensure consistent delivery of the network infrastructure … performance & productivity. Occasional work within HM Prison establishments which require post holder to apply for Counter Terrorism Clearance. Participate in the Network on-call service providing essential network cover out of hours and bank holidays. About us You will be an integral part of a hard working team that more »

a pivotal role at the heart of our transformation journey, leading a dedicated team responsible for maintaining and evolving the critical infrastructure and support service functions that underpin our patient care. We offer: The opportunity to make a tangible difference in the lives of patients and staff. A challenging … the future: Champion innovation and modernisation initiatives, exploring and implementing cutting-edge technologies to enhance infrastructure, security, reliability, and efficiency. Orchestrate excellence: Oversee the delivery of day-to-day operations, ensuring service continuity, performance optimisation, and adherence to regulatory compliance. Build strong bridges: Foster meaningful relationships with clinical … love to hear from you. Job description Job responsibilities Job Summary To support the Chief Infrastructure Officer and manage the development, continuous improvement, and delivery of the full range of services including estates, facilities, medical devices, sterilisation and decontamination, PFI performance and sustainability To be an enthusiastic, pro-active more »

Pathology departments . As a State Registered Biomedical Scientist, the post holder will be a member of the departmental team and assist in the delivery of a quality driven, cost effective, patient focused service consistent with LTHT Pathology objectives. To provide that service in a manner commensurate … in different sections of the department you will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work … and accuracy. Technical validation and designated clinical authorisation of results as determined by specialist area Communication of complex, technical information to users of the service Use of LIMS to report, retrieve and manage technical information. Participate and ensure the operation and routine maintenance of equipment. The post holder will more »

summary Leeds Teaching Hospitals is looking to employ a Pathology IT Operations Manager to join our senior team. The individual will head up the delivery of a number of system implementations, and oversee the operational management of the current clinical systems used within Pathology. The individual will provide leadership … in a multidisciplinary environment within the CSU, the Trust, and engagement with our WYAAT partners. The individual will also be responsible for the delivery of the quality management and assurance of our clinical systems. This is an exciting time to join the team, as we are looking to engage … The post-holder will lead and manage the day to day operation ofdesign and implementation of new developments in Pathology Clinical Systems to support service evolution and improvements. Having expert technical knowledge this post will bring operational administration and project management function to the Pathology IT team along with more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

duties and responsibilities As a Director you will create and develop relationships with C-suite stakeholders, both internal and external, to enable selling and delivery of CGI capabilities into the Auto and Asset Finance domain. This includes development of both new logo and existing accounts by leveraging the best … positive can do attitude with a willingness to collaborate. You will liaise with stakeholders in setting out our proposition capability, be well-versed in delivery and creating a meaningful pipeline of opportunity and client engagements aligned to core capabilities above. Core responsibilities include client relationship development, business development, revenue … generation, service delivery, operations, delivery oversight and capability build-out. #LI-NP1 #hybrid Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner more »

Job summary As Programme Manager you will work as part of a Strategy, Development and Delivery team with responsibility for transformation and service development in our priority and enabler programmes, initially focusing on supporting the work of Healthy Children & Families priority area. Interviews for this role will be … and part of the Bradford and Craven Health and Care Partnership strategy. They encourage collaboration and partnerships between all sectors involved in the delivery and commissioning of health and care services in Bradford District and Craven. All programmes have a broad "end to end" scope, meaning that they cover … role Experience of making recommendations to decision makers Experience of being involved in budget setting and working knowledge of financial processes Experience of significant service redesign across organisational boundaries. Line management experience Knowledge and Understanding Essential A high level of knowledge and experience of health and/or care more »

teams. This rewarding role and is key to coordinating these training opportunities and in promoting the learning culture within Pathology. Please see our exciting service on:- Pathology (leedsth.nhs.uk), especially our experience pathology web page Experience Pathology Virtual Open Day (leedsth.nhs.uk Main duties of the job Key responsibilities of the … counter parts across WYAAT, and inparticular the proposed New Pathology Partnership (NPP) between LTHT, Calderdale Fundation and Mid-Yorkshire Trust in preparation of further service consolidation, and harmonisation of training practices. The post holder will be responsible for liaising and working with colleagues across other Trusts and CSUs within … Leads where the Health Care Science Workforce is deployed to ensure the sharing of best practice and educational resources. JOB DIMENSIONS Co-ordination and delivery of education and training for the CSU Work in partnership with key stakeholders to develop, support and share educational resources Utilise HEE educational resources more »

skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding more »

School at Leeds General Infirmary processing in excess of one million samples per annum. The department uses a number of technologies to deliver the service including WASPlab, MALDI-Tof, DS2 & IQ Sprints alongside traditional culture based Microbiology. The successful candidate will be working in a busy laboratory; delivering services … to one of the UKs largest teaching hospitals leading to a diverse workload. The service is accredited to UKAS ISO 15189 with a robust Quality Management system in place. The department is also the lead laboratory for Public Health England in the Yorkshire and Humber region and plays important … more experienced scientific and technical staff. You will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work more »

teams from 1st line to 3rd line, the Head of Networks oversees problem triage through to resolution. Their expertise ensures seamless operations and efficient service delivery. Quality Assurance: They are responsible for maintaining high-quality, consistent, and cost-effective services. Regular reporting against key performance indicators ensures adherence to … agreed metrics and service level agreements. Budget Authority: Own and manage the budget for Network Operations. Manage headcount and P&L for Network Managed Services. Customer Advocacy: As the Network Managed Services advocate, they collaborate with the service management team to represent customer interests both internally and externally. … What we are looking for: Education & Qualifications: As this is leading a network orientated technology team CCNP or equivalent Leadership qualifications such as BTEC. Service Management such as ITIL Experience: Minimum 10 Years in management role of frontline technical teams Technical background in Network managed services Technical background in more »

Project Manager on several NEC ECC contracts. Work collaboratively with all stakeholders; clients, contractors, consultants and 3rd party stakeholders on each project to ensure delivery is on time, within budget and to a high quality and in accordance with the NEC ECC contract you will be administering. Provide high … decisions are made on sound technical grounds in line with best practice and required standards & timeframes. Monitor progress of work, identify risks in the delivery of priorities and implement timely resolution of issues, to ensure appropriate reallocation of time, finance and effort and enhancement of the service. Provide good … quality management reporting on service delivery, to support the planning of operational work, inform business decisions and provide a sound basis from which to communication with and influence internal/external partners. Lead or support project teams to achieve well planned and managed integrated solutions that progress effective more »

satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve service delivery. Identify opportunities for growth within existing client accounts and drive revenue generation. Serve as a liaison between clients and internal teams, advocating for more »

excellent organisational and interpersonal skills. Relevant experience and good written and verbal communication skills are essential. Main duties of the job Leading on the delivery and training for pharmacy technicians and pharmacy support staff Overseeing, developing and delivering structured training programmes and schedules for apprentices of all levels, and … sourcing suitable training providers to deliver courses Planning and prioritising your own workload and organising staff training in liaison with other service managers Be a direct line manager for the pre-registration pharmacy technicians Participate in the delivery of Medicines Optimisation including supporting dispensary and ward based services … Assessor or D32/33 Assessor award V1 Internal Verifier award (or working toward) Experience Essential At least four years experience of Technical pharmacy service delivery with at least two years post qualification Experience in supervising and mentoring staff Member of the Association of Pharmacy Technicians UK Skills more »

as assisting account exec’s in securing new business. Managing and building relationships with clients, promoting a favourable image of the company. A full-service delivery should be provided to all clients, ensuring that service standards are at the highest levels. Building a general knowledge of designated more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on service delivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »

services, and developing consulting offerings. You will have the opportunity to work closely with relevant teams such as Digital Transformation, IP, Global Technology Operations service delivery teams which will allow you to create and sustain your network within CGI. Required qualifications to be successful in this role This more »

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »