101 to 125 of 355 Remote/Hybrid Service Delivery Jobs

help drive meaningful improvements through technology. You will work closely with clients and internal teams to understand operational processes, how the Product platform supports service delivery, and where enhancements can improve workflows and outcomes. The role sits between product, operations, and client engagement, offering exposure to real-world … Services, and Support teams Contribute to product improvement initiatives Develop confidence presenting and demonstrating systems to clients Build knowledge of healthcare workflows, governance, and service delivery Progress into a more senior product or client-facing role over time Skills & Experience Essential Degree in Business, Psychology, History, Technology, Healthcare ...

Operations System & Capability, you'll play a mission‐critical role in creating and implementing a strategy for Customer Operations system and capability across Customer Service, Fraud, Verification, Compliance and Shared Services. The role is a senior leadership role pivotal to the ongoing success and transformation of Customer Operations & Customer … ready to take on a mission to optimise our systems and capability landscape, reduce inefficiencies, and embed automation that delivers tangible improvements across our service delivery and customer journeys. This is a hands‐on role where you’ll collaborate with internal teams and external vendors to define ...

Zayo network is secure, resilient, cost-effective and compliant while delivering an exceptional environment for employees, customers and operational teams. Working closely with Engineering, Service Assurance, Procurement and Finance, the role drives supplier performance, operational efficiency and continuous improvement across the estate.**Key Responsibilities****Technical Facilities, ISP & ILA Estate … requirements* ISO standards* Environmental legislation* Internal governance policiesAct as the operational owner for facilities-related audits.**Cross Functional Collaboration**Work closely with:* Engineering* Service Delivery* Service Assurance* Procurement* Finance* Legal* Security* Property partners* Customers where requiredSupport network expansion projects and customer deployments.**Key Accountabilities*** Operational availability ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

considered for this position, you will have a solid background in IT (infrastructure, storage, cloud, networking) but have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure ...

line application support, taking ownership of more complex and escalated technical issues through investigation, root-cause analysis and resolution. You'll work closely with Service Delivery and Engineering teams, helping ensure customer issues are resolved effectively while also improving processes, documentation and automation across the support function. What … issues Using SQL to investigate databases, troubleshoot problems and correct data issues Writing and maintaining scripts to automate repetitive support tasks Working closely with Service Delivery and Engineering teams Managing and tracking incidents through an issue management platform Identifying critical issues and escalating where appropriate Mentoring and supporting ...

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

Service Manager |6-Month Contract | InsideIR35 | Hybrid Location: London (Hybrid, onsite 2 days per week) Contract: Inside IR35 We're supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi-supplier IT environment. Key Responsibilities Manage … service delivery, ensuring SLAs and KPIs are achieved. Act as the primary contact for suppliers and internal stakeholders. Own Major Incident Management, including participation in an on-call rota. Drive Continuous Service Improvement initiatives across services. Ensure compliance with governance, security, audit, and regulatory requirements. Produce service ...

reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

Fortune 500 companies. This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion. You'll serve as a trusted advisor … consistently across customers and partners. Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency. Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap. ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long‐term strategic goals. You'll also contribute to the evolution of AQA’s technology landscape … this role, you'll be responsible for: Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis, Requirements Gathering, Stakeholder Management, and Agile Product Ownership capabilities.This role will act as the bridge between business … stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage the Dynamics 365 CRM product roadmap.Define and prioritize business capabilities, features ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery Lead the global HR Shared Services team ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...

based working in the Reading area and at home. The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff. Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. Provide application lifecycle technical expertise for the support, monitoring, troubleshooting … established technical standards such as CMMI and ISO. Engage in and provide support for transition/transformation efforts. Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions … other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities. Candidates can be based in either ...

Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. WHAT WILL I BE DOING: Team Leadership: Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular ...

Location: UK Wide/Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers … stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...