101 to 125 of 192 Remote/Hybrid Service Delivery Jobs

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … legacy systems and external APIs to ensure a joinedup technology estate. - Identify opportunities to use AI, machine learning and advanced analytics to support smarter service delivery. - Work in an agile, multidisciplinary environment and help embed modern development practices across the council. - Support version control, CI/CD and automated ...

development of the organisations infrastructure platform. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance considerations, technical … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

growing Managed Service Provider (MSP) in the Southwest is looking for an experienced IT Support Engineer/IT Field Engineer to deliver a blend of remote technical support and onsite field engineering for both domestic and small business clients. With an enviable customer reputation, the company is expanding … technical ownership, leadership progression, or having more influence in how services are delivered. What You'll Be Doing Deliver remote IT support and resolve service desk tickets Attend customer sites for installations, upgrades, troubleshooting and fault‐finding Administer Microsoft 365 , including Azure AD, Intune, security and licensing Provide proactive ...

Senior IT Systems Engineer/Automation Engineer Location: Preston, UK (Hybrid 3 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

right solutions, at the right price, delivered accurately and on time. You will be responsible for: Leading quoting, ordering, and fulfilment activities, ensuring service levels and turnaround times are consistently met Owning supplier and distributor relationships, including negotiations, performance reviews, and escalations Setting and controlling pricing, margins, discount approvals … business. You will: Lead and mentor your team, setting clear expectations and driving high standards Work closely with Sales, Marketing, Operations, Technical, and Service Delivery teams to align commercial and operational strategy Ensure solutions sold to customers are realistic, deliverable, and commercially sound Act as a key contributor ...

JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements. Develop custom SAP UI5 applications …/FIORI, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain ...

role is responsible for identifying, qualifying and on-boarding new suppliers for Space & Power as well as developing, negotiating, and obtaining approvals for Master Service Agreements and Framework Agreements. They work in close collaboration with internal operational teams to obtain quotations and negotiate individual orders. Managing vendor relationships … Identify potential vendors and manage the on-boarding of new vendors for co-location space and power in support of infrastructure projects. Develop Master Service Agreement, Contracts and Purchase Order terms and conditions Develop, negotiate and arrange necessary inputs and approvals for Master Service Agreements, Contracts or Purchase ...

technology and career development. Role Summary The role is to join the organisation's highest profile customs transformation project as part of an experienced delivery team. As an analyst you will work alongside the client to define and implement requirements and configurations for the business rule engine which will … Great communication skills. The ability to tailor communication both to business and technical audiences Excellent client/stakeholder relationship skills with prior experience in service delivery (full training provided) Keen desire to learn new technology and improve processes ...

Automation Engineer Location: Preston, UK (Hybrid 23 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mould in enterprise service delivery and shaping the future of IT Operations from the ground up. We’re looking for a Technical Observability Consultant who thrives … enterprise clients Comfortable leading customer conversations, standing up solutions, and articulating value to both technical and non-technical stakeholders Ability to bridge deep technical delivery with commercial and business outcomes Excellent communication, problem-solving, and stakeholder management skills Compensation & Benefits: Base salary: £80,000 – £100,000 (depending on experience ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

contract close. Develop tailored VAR and IT solutions aligned to client needs – from infrastructure to Microsoft cloud offerings. Collaborate with pre-sales, procurement, and service delivery teams to create compelling proposals. Maintain accurate sales forecasting and CRM records, contributing to data-driven decision-making. Consistently meet or exceed ...

will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to income and revenue generation, service delivery, ticketing, membership and audience strategies and demand and how digital can support the wider organisational objectives and mission. Supported by an Account Director … that we are exceeding client expectations as an agency partner and responding to client needs at all times. To work collaboratively with the sector delivery team, ensuring new projects are handed over in efficient and timely manner, and setting the project team up for success To ensure that support ...

activities related to ICT services, including planning, design, and architecture in addition to maintenance of network and system solutions Design and support IoT service platforms Manage the full lifecycle for provided equipment and services Take responsibility for ICT services operations including 1 3/12 networks firewalls security services … Detailed planning, designing and developing of ICT services including network and server applications Network element configuration including day-to-day service delivery Network and server implementation and optimisation including designing and testing procedures Service, network and hardware migration planning and execution Proof of concept testing and acceptance ...

pursue new business opportunities across commercial sectors. Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies. Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals. Maintain accurate CRM records, forecasts and activity reports. Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications Proven track record in new business development within the IT reseller or VAR space. Strong understanding ...

pursue new business opportunities across commercial sectors. Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies. Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals. Maintain accurate CRM records, forecasts and activity reports. Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications Proven track record in new business development within the IT reseller or VAR space. Strong understanding ...

that is in-demand and thought provoking. Lead the day-to-day activity of the team ensuring frequent and impactful content production and client service delivery, coaching and developing them to become expert analysts and managing performance against individual goals. Conduct your own leading-edge research and client … need to find smart ways to leverage content, horizontal themes and intellectual property across Celent and Global Data. Work with business development and client service teams to identify further opportunities for growth and achieve higher levels of existing client satisfaction. Ensure the integrity and quality of the team ...

Data Analyst - Inside IR35 - Remote A strong Data Analyst is required to work on a Data Transformation workstream within a complex, end-to-end service delivery environment. The role supports a programme focused on modernising and transforming a large-scale national service through modern, data-driven digital ...

refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform … organisational capability. Support the transition from our current shared infrastructure arrangements to a fully internally led model, ensuring our systems support, not constrain, service excellence. Champion digital inclusion and digital skills, ensuring no resident or colleague is left behind as services evolve. Refresh and steer a Microsoft led digital ...

want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it's online or in our stores, the work that … available, scalable, and optimized for performance under large traffic and transaction volumes. Partner with Product, Engineering, Security, and Data teams to align architecture with delivery priorities. Implement and maintain enterprise-grade security measures to protect sensitive customer and business data. Directly manage and mentor a team of Solution Architects ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...