101 to 125 of 272 Remote/Hybrid Service Delivery Jobs

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

dependent on experience) Purpose of the Role This role exists to launch and grow Dataspire ONE - our managed digital maturity and assurance service for UK schools and Multi-Academy Trusts - into a market that genuinely needs it. You will work directly with the CEO and senior trust leaders … cycle Present Dataspire ONE credibly to MAT CEOs, CFOs and school SLTs Personally deliver the first cohort of reference customers Build the commercial and delivery team behind you as the service scales This is not a maintenance role. You are launching something new and will be accountable ...

with regular on-site presence at both sites)Lorien is looking for an experienced Client Services Manager to lead a key client programme, overseeing service delivery and stakeholder engagement across RPO and MSP . This is a senior, consultative role with a strong commercial and growth focus ideal … someone who enjoys building trusted relationships, leading teams, and improving service performance. What you'll be doing In this role, you'll take ownership for client relationship management, delivery performance and account development. Lead and develop an on-site account team, driving high performance and service Build ...

Initial 6 months IR35: Inside IR35 About the Role A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud first technology solutions across a major digital transformation programme. This is a senior level technical leadership role, responsible … shaping enterprise architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross platform solutions across cloud, infrastructure, integration and Microsoft technologies. ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

working at the heart of one of the UK’s fastest-growing IT providers, shaping solutions that drive business improvement and outstanding service delivery for our customers. This is an exciting opportunity to make a real impact within a growing organisation that values innovation, collaboration, and personal development. … What You’ll Be Doing Manage end-to-end delivery of technical projects, ensuring they meet scope, timelines, quality standards, and budgets Define project delivery plans using presales information, established tools, and standardised processes Coordinate internal technical teams, third parties, and customers to maintain clear ownership of tasks ...

environments • Translating operational and technical requirements into commercially winning solutions • Working through long and often ambiguous sales cycles • Building influence across customer, technical and delivery communities This role will suit commercially driven professionals who are credible in front of senior stakeholders, comfortable operating autonomously and motivated by shaping … Identifying, qualifying and converting new business opportunities • Growing relationships across Defence, Government and partner communities • Supporting the development of tailored cyber resilience and managed service solutions • Working closely with bid, technical and delivery teams to shape compelling propositions • Representing the organisation at customer engagements, briefings and industry events ...

will be required Essential Skills Proven experience in leading programme or portfolio management in a complex, multi-stakeholder environment Deep understanding of governance frameworks, delivery assurance, and public sector programme lifecycles Confident in engaging, facilitating and negotiating with senior individuals, building strong relationships and effective process to advance shared … stakeholder engagement skills — able to influence at senior management and executive level with clear reporting on progress Strategic mindset with a passion for IT service delivery outcomes have an in-depth knowledge of Agile and other methodologies Expert project management reporting, preferably with experience on Atlassian project tools ...

Line Systems Engineer ***CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE *** Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd Line Systems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. … technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 3 years IT support experience, in an MSP environment. Experience working on a busy service desk. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/ ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

currently supporting a leading organisation in the search for an experienced Business Analyst to join a high-performing ADM delivery team. This opportunity is ideal for a proactive and analytical Business Analyst with strong stakeholder engagement skills and experience working within Agile delivery environments. Job Title: Business Analyst … Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business and user requirements across project lifecycles Support Agile delivery teams with prioritisation, backlog refinement and MVP decision-making Ensure new products and services meet business and user requirements and align with organisational goals ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: 350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: £350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

currently supporting a leading organisation in the search for an experienced Project Manager to join a growing Hybrid Cloud & Data delivery function. This role offers the opportunity to work across complex transformation initiatives, supporting the successful execution of cloud, data and operational improvement projects within enterprise-scale environments. … with potential travel to London/Manchester Rate: £350 per day The successful candidate will work closely with cross-functional teams, stakeholders and technical delivery functions to drive project execution, operational excellence and successful business outcomes. Key Responsibilities: Develop and maintain detailed project plans including scope, timelines, budgets ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction click apply for full job details ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

evolving to meet changing business needs. This role combines technical expertise, operational leadership, process optimisation, stakeholder engagement, and strategic planning. You will lead continual service improvement initiatives, optimise business processes, and ensure the ERP platform delivers measurable business value. The role offers a hybrid working arrangement with regular onsite … presence required in Essex. Key Responsibilities ERP Support & Operational Service Delivery Own the operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...