101 to 125 of 561 Remote Service Delivery Jobs

Project Manager £292.54 - £400 per day Morson are currently recruiting for a Service Delivery Manager to support one of our clients providing sonar services to international navies. The support services provides both a UK and in country support infrastructure built around project leadership, technical services, obsolescence management and technical services. We are looking for either a service delivery manager or hands on project manager experienced within an engineering environment managing escalations and engagement. This role is being offered on an initial 3-month contract, with the possibility of extension. Based within an growing business area, there will also be opportunities of other contract and permanent roles in the future. Based in Templecombe, this is a … can offer the role at a rate of £292.94 per day PAYE or £400 per day Umbrella. Key Responsibilities Responsible for delivering on time, cost and quality Achieve successful service delivery - SLA achievement and high levels of customer satisfaction Define the Service or Support solution in accordance with customer requirements. Prepare price and proposal documentation and ensure More ❯

a critical national infrastructure environment. You'll oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements in IT service stability, shaping strategies alongside internal and external stakeholders, and delivering … long-term value to the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or … newly created role offers the chance to shape processes from the ground up while working in a supportive and forward-thinking IT team. If you're passionate about reducing service disruption, enhancing operational excellence, and driving real change, this could be your next big step. Ready to Apply? Contact Daniel Newton to find out more. Please apply with a More ❯

and technological enhancements for the NSIP case management and examination processes. A key part of a multi-disciplinary team, this individual will work with Civil Servants and contracted digital delivery consultants to deliver key results from the NSIP Reform workstreams. We are looking for a proactive, organized, and communicative Product Manager to manage this key portfolio of products. You … for both internal and external customers. You will be responsible for managing product roadmaps across various workstreams, including initiatives in Artificial Intelligence, Geospatial Data, and more. Reporting to your Service Manager, you will drive the development and maintenance of this portfolio, providing value to service users. New entrants to the Civil Service are expected to start at … of ensuring a fair planning system for England. Our work impacts people's lives, communities, and the economy. We promote flexible and collaborative working, exploring innovative ways to improve service delivery. For more information, visit our careers page at Civil Service Careers. This role is contractually based at Temple Quay House, Bristol, currently out of use due to More ❯

public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an ITAM Analyst to join our team on a permanent … basis to drive forward our delivery capability and deliver the optimum solutions to the clients. Based in Leeds, this is a great opportunity to join one of the most exciting, innovative, prestigious, and forward-thinking technology-enabled organisations in the UK. Our Service Management Practice delivers infrastructure support services to a significant number of clients, across multiple sectors. … The current Service Delivery offers prospective candidates the opportunity for significant recognition, skills and technology exposure, and career development and training across multiple business areas. Key responsibilities Oversee IT Asset Management (ITAM) lifecycle: Manage procurement, deployment, maintenance, and disposal of IT assets, ensuring accurate inventory and compliance. Manage digital certificates: Ensure timely renewals, compliance with security policies, and More ❯

UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform. As our Project Manager, you Manage the complete project lifecycle (initiation until launch) and secure delivery on time, within budget, on scope and on quality Develop the project management plan covering project organization, R&R's, schedules, budget, risk and quality management plans Gather, lead … and translate into detailed business requirements. Defining project quality requirements including the business/user acceptance criteria. coordinate the handover of the solution, after the "go live", to the Service Delivery team play an active role in the set-up of service contracts, together with the business development and the service delivery department. What you More ❯

people system (SelectHR) and to play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will manage a team of … ensuring data is transferred and shared across the firm efficiently through integrations and accurate reporting Develop, and maintain security and permissions architecture as defined by the firm Oversee the delivery of regular reports to the business, assisting or providing guidance with writing reports where necessary. Oversee report design. Instil best practice within the HRIS team, ensuring all functional and … projects, leading change management and training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery standards to ensure Service Level Agreements with Access (Vendor) are met or exceeded Acts as Technical Lead for SelectHR, producing functional and technical specifications for agreed More ❯

people system (SelectHR) and to play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will manage a team of … ensuring data is transferred and shared across the firm efficiently through integrations and accurate reporting Develop, and maintain security and permissions architecture as defined by the firm Oversee the delivery of regular reports to the business, assisting or providing guidance with writing reports where necessary. Oversee report design. Instil best practice within the HRIS team, ensuring all functional and … projects, leading change management and training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery standards to ensure Service Level Agreements with Access (Vendor) are met or exceeded Acts as Technical Lead for SelectHR, producing functional and technical specifications for agreed More ❯

of continuous learning, ownership, and success Deliver hands-on support through deal coaching and team mentoring Commercial Performance & Forecasting Set sales targets, manage pipeline forecasting, and ensure consistent revenue delivery Structure profitable deals and manage commercial negotiations with finesse Provide regular insight and reporting to the executive team Cross-Functional Collaboration Work hand-in-hand with marketing, service delivery, and finance to ensure a smooth customer journey Champion CRM best practices and data-driven decision-making Help position the business as a thought leader in IT Managed Services What We’re Looking For Non-Negotiables to be considered for this role: Proven MSP industry experience in a senior sales or leadership role Track record of consultative … procurement, and high-value deal closing Confidence in engaging with technical stakeholders and C-level executives Knowledge of cloud platforms (Microsoft Azure, AVD), cybersecurity (EDR, SOC, SIEM), and MSP service models Commercially astute, highly accountable, and results-driven Nice to Have Degree or equivalent in Business, IT, or related field Formal sales training (e.g. Sandler, SPIN, Miller Heiman) Familiarity More ❯

systems and infrastructure, and help drive continuous improvement through knowledge sharing and process enhancements. This role offers the chance to make a real impact - supporting critical technology projects, strengthening service delivery, and playing a central role in maintaining secure, reliable IT services across Alcumus. What that means day to day Providing 2nd line technical support to 800+ users … answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practices Provide escalation support to the 1st line support team Work with additional Technology teams to triage and resolve system and product related tickets Logging calls into our ticket management system, taking ownership of user problems … being proactive when dealing with their issues Supporting company hardware and software Allocating more complex tickets to the relevant teams where appropriate Logging incidents with our external 3rd party service providers Aiming to respond and resolve 95% of incidents within the SLA Support in the delivery of technology projects Carry out regular checking of backups, infrastructure, security measures More ❯

Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support Team Leader to join a growing Managed Service Provider (MSP) based in Sheffield. This is a hybrid role offering the opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a … small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The role includes overseeing ticket progression, managing performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians … 1s, probation reviews, and performance appraisals. Manage team rotas, absence/holiday tracking, and provide return-to-work support. Monitor KPIs and SLAs, ensuring team targets are met and service quality remains high. Identify and implement team training needs to support ongoing development. Escalate staffing or performance concerns to senior management as needed. Service Desk & Operational Responsibilities Oversee More ❯

For more information and guidance please visit the UKSV website The purpose of a Services Solution Architect (SSA) is to: Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue. Work collaboratively within campaigns and assist in the … development of capture plans alongside sales & marketing and within the customer space to develop customer service solutions. Create user and business value in services design and deliver architecture for service provision that ensures consistent delivery and excellent user experience. Provide expert advice to shape the development of systems/equipment, and develop their support strategy, for optimal …/or programme managers. The SSA provides expertise and inspiration in solving problems within these and allied areas across business segments. Core Tasks and Responsibilities Own and deliver complex service solutions Look for value creation outside the companies' boundaries and adopt the customer's perspective Leading as service solution architect shaping opportunities with clients, capture leads, programme managers More ❯

rapid sales in 2023 & 2024, which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Remote - Must be able to travel into London when needed Salary … CyberSecurity Operations Engineer: Ideally, you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked … are vital. You thrive on problem-solving and have a passion for technology Solid understanding of Microsoft Windows OS and Active Directory Responsibilities for CyberSecurity Operations Engineer: Working within Service Delivery in the Operations Team you will cover 3 main areas within the business and your time will be split between: Managing client relationships Working on Security Roadmaps More ❯

completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management, Professional … customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and … ambassador for the company and our products. The role Payroll & Pension Implementation : Manage onboarding, configuration, payroll processing, pension administration, and RTI compliance for a portfolio of customers. Customer Engagement & Service Delivery : Build strong client relationships, deliver excellent service aligned with SLAs, and support customer loyalty throughout the lifecycle. Technical Configuration & Demonstrations : Handle setup of PAYE, pay basis More ❯

Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team culture. … technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high availability and disaster recovery solutions (e.g., Veeam … hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications More ❯

user needs and identifying underlying challenges to deliver solutions that enhance their standing as a premier dairy/food producer and supplier. You will report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems … and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure SLAs are met or exceeded. Analyse recurring issues, identify root causes, and propose solutions to enhance service stability and prevent future occurrences. Install, configure, and maintain software and hardware components of computer and … holiday work, covered across the team on a rota basis. Desirable Skills: KACE Systems Management Appliance experience. KACE Cloud Mobile Device Manager. Basic SharePoint Online administration. BMC Helix ITSM Service Desk. Experience delivering end-user training. Benefits: Competitive salary and benefits package. Hybrid working model allowing flexibility. Opportunities for professional growth and development. To apply for the IT Technical More ❯

provider of high-integrity embedded software solutions, is seeking a proactive and strategic leader to join as Head of Engineering Services. In this pivotal role, you'll lead the delivery of complex technical software projects for clients across the rail sector, ensuring safety, performance, and innovation. If you thrive on team leadership, project ownership, and strategic planning within technically … Strategic Leadership Define and execute the software engineering services strategy to deliver high-quality outcomes to clients in the rail and high-integrity software industries. Drive continuous improvement in service delivery, quality management, and operational efficiency. Mentor and coordinate expert engineers across multiple teams and projects. Project Management Lead key technical software projects with hands-on oversight and … end-to-end accountability. Plan and manage resources, schedules, and delivery timelines across multiple concurrent initiatives. Client Engagement & Business Development Develop strong client relationships to understand project needs and deliver to high standards. Work with the sales team to scope and quote for new projects, contributing to business growth. Ensure exceptional customer satisfaction through clear communication and effective project More ❯

provider of high-integrity embedded software solutions, is seeking a proactive and strategic leader to join as Head of Engineering Services. In this pivotal role, you'll lead the delivery of complex technical software projects for clients across the rail sector, ensuring safety, performance, and innovation. If you thrive on team leadership, project ownership, and strategic planning within technically … Strategic Leadership Define and execute the software engineering services strategy to deliver high-quality outcomes to clients in the rail and high-integrity software industries. Drive continuous improvement in service delivery, quality management, and operational efficiency. Mentor and coordinate expert engineers across multiple teams and projects. Project Management Lead key technical software projects with hands-on oversight and … end-to-end accountability. Plan and manage resources, schedules, and delivery timelines across multiple concurrent initiatives. Client Engagement & Business Development Develop strong client relationships to understand project needs and deliver to high standards. Work with the sales team to scope and quote for new projects, contributing to business growth. Ensure exceptional customer satisfaction through clear communication and effective project More ❯

provider of high-integrity embedded software solutions, is seeking a proactive and strategic leader to join as Head of Engineering Services. In this pivotal role, you'll lead the delivery of complex technical software projects for clients across the rail sector, ensuring safety, performance, and innovation. If you thrive on team leadership, project ownership, and strategic planning within technically … Strategic Leadership Define and execute the software engineering services strategy to deliver high-quality outcomes to clients in the rail and high-integrity software industries. Drive continuous improvement in service delivery, quality management, and operational efficiency. Mentor and coordinate expert engineers across multiple teams and projects. Project Management Lead key technical software projects with hands-on oversight and … end-to-end accountability. Plan and manage resources, schedules, and delivery timelines across multiple concurrent initiatives. Client Engagement & Business Development Develop strong client relationships to understand project needs and deliver to high standards. Work with the sales team to scope and quote for new projects, contributing to business growth. Ensure exceptional customer satisfaction through clear communication and effective project More ❯

you get the most out of life. Role: The Senior Project Manager delivers project objectives with respect to the six key areas of performance: Health & Safety, Quality, Cost, Environment, Delivery and People. We are looking for a dynamic and self-motivated individual with a strong project background to join this fast-paced team to deliver the complex mechanical and … in value from £100k to £8m+. This role will also involve direct line management of project managers, assistant project managers and early careers. Other requirements also include the successful delivery of the programme of works on time and to budget. Your Purpose: Stakeholder Management - Develop and maintain strong collaborative relationships with the Portfolio Manager, Self Delivery Lead, Delivery Leads, other colleagues, Construction/Supervisor Teams and key internal and external stakeholders, to ensure full mutual understanding of the projects' delivery objectives, to report on and review project performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯

team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate … With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how … run over multiple years and contribute to clients' mission-critical objectives and key strategic initiatives. We're proud of our long-term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the following market sectors: Defence, Central More ❯

team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate … With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how … run over multiple years and contribute to clients' mission-critical objectives and key strategic initiatives. We're proud of our long-term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the following market sectors: Defence, Central More ❯

team, you'll leverage technologies like Palantir, Tableau, and cloud platforms (AWS, Azure) to build scalable data infrastructure, develop machine learning models, and create robust solutions that enhance public service delivery. Working in classified environments, you'll tackle complex challenges using tools like Hadoop, Spark, and modern visualisation frameworks while implementing automation that drives government efficiency. You'll collaborate … With our strong technical foundation and focus on mission-critical systems, you'll be part of a team delivering nationally significant projects that have a real impact on public service delivery. If you're passionate about applying cutting-edge data science and engineering in secure environments while contributing to the UK's digital transformation agenda, we should discuss how … run over multiple years and contribute to clients' mission-critical objectives and key strategic initiatives. We're proud of our long-term client relationships and excellent track record of delivery; as a result, we're trusted to work on some of the UK Government's most important and sensitive projects. We operate in the following market sectors: Defence, Central More ❯

of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups. Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach. Effectively work with multiple client personas across the security leadership More ❯

of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups. Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach. Effectively work with multiple client personas across the security leadership More ❯