326 to 350 of 652 Remote/Hybrid Service Delivery Jobs

enablement consultancy that delivers technology programmes for organisations in the public sector, defence and other regulated industries. They're growing their delivery teams on a long-running programme for a national law enforcement organisation and need cleared project managers and business analysts to support service delivery. Our client … chance to move into a permanent role down the line Work on high-impact public sector programmes with a consultancy known for secure, onshore delivery What are we looking for? Current enhanced SC clearance (essential, as we can't consider anyone awaiting clearance or whose clearance has lapsed) Experience ...

suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team … followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

open access passenger rail services, Hull Trains and Lumo. We are also 'shadow operator' on the HS2 programme and operate the London Trams service on behalf of Transport for London. Our First Rail head office is home to specialist teams that provide expert support across the Engineering, Finance, Property … support for escalations and optimisations. Implement robust monitoring, incident management, and disaster recovery plans. Partner with HR and IT teams to ensure seamless service delivery and technical support. Work with Workday team, dotted line report into Workday Product Owner. Drive automation and process improvements leveraging IT tools ...

identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. The SOC Team Lead drives performance and operational excellence acrossShared Service’s Cyber Services function. Acting as both a technical escalation point and line manager, they support the team in threat analysis, incident response, and security … assurance activities. They foster a proactive culture of cyber hygiene and continuous improvement while collaborating across departments to strengthenShared Service's security posture. The Team Leader also deputises for theService DeskManager during high workload or absence periods. Operational Oversight & Incident Coordination Lead cyber service operations with focus ...

managed, accurately documented and commercially controlled. From cellular connectivity and satellite communications to video streaming and secure file-sharing platforms, you’ll coordinate multiple service streams while working closely with our Technical, Sales and Finance teams and external service providers. What you’ll lead: Service Management: Maintain … comprehensive and accurate service register, ensuring services, contracts, subscriptions and service-related assets are properly recorded and managed. Network & Services: Oversee the operational performance of services including cellular connectivity, satellite communications, video streaming platforms and secure file-sharing solutions. Provisioning: Support the provisioning, modification, suspension and termination ...

services, this is an exceptional opportunity to make a measurable impact. What You’ll Be Doing Lead, support, and develop the IT operations and service delivery team Manage daily IT operations across cloud, infrastructure, and on‐prem environments Own Azure, M365, Entra ID, Intune, endpoint, networking, patching … Disaster Recovery Maintain system stability, performance, and security Enable the business to move to a DevOps and Product Delivery model Deliver improvements across service quality, processes, and user experience Work closely with internal teams to support business growth and operational needs What You’ll Bring Experience managing ...

role in delivering the reliable,secureand resilient technology services that enable modern policing. Leading infrastructure operations acrosson-premiseand cloud environments, you will drive service excellence, operational maturity and continuous improvement while supporting Wiltshire Police's digital transformation. Working with engineers,suppliersand stakeholders,you'llhelp shape the future … services, championautomationand modern operating practices, and ensure critical digital platformsremainavailable when they matter most. What you will be doing Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services. Lead and develop a team of infrastructure specialists, building capability ...

Portfolio health Monitor client satisfaction, engagement, and health indicators across your accounts. Identify at-risk clients early, escalate where needed, and work with delivery teams to resolve issues before they become churn. Profitability Understand the unit economics of each account. Manage scope creep, ensure pricing aligns with service … stakeholder in all commercial decisions across your portfolio. Who You Are 3+ years in Customer Success, Account Management, or Service Delivery within a Managed Service Provider (MSP) Solid understanding of Microsoft technologies Microsoft 365, Azure, Intune, or similar Experience managing mid-market clients and balancing retention, profitability ...

National Highways, we're looking for a Senior Network Planner -Resilience to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

services. Translate business requirements into structured solution designs that consider process alignment, stakeholder engagement, and operational impact. Guide customers in embedding Nexthink into service management and cross‐functional operational workflows. Empower customers to fully adopt Nexthink solutions while maintaining trusted advisor status. Support customers in progressing toward defined milestones … clarify information using strong communication skills across various platforms. Commit to customer satisfaction, act with integrity, and treat colleagues with respect, promptly addressing service delivery issues. Ensure timely and accurate compliance with service processes, including schedule management, reports, expenses, and timesheets. Required Qualifications 3–5 years ...

Franco Manca in London is seeking an experienced IT Operations & Service Manager to own IT service delivery across our restaurant estate and Support Office in a hybrid setup. You will lead day-to-day IT operations, manage the MSP, drive incident response and service improvements ...

across a range of government projects and highly regulated environments. This is an exciting opportunity for a risk and compliance professional to support the delivery of governance, risk, and compliance objectives while helping clients enhance their control frameworks, strengthen regulatory compliance, and improve risk management practices. You will work … promote a strong compliance culture, drive continuous improvement initiatives, and provide expert advice on risk and regulatory matters. Key Responsibilities Support project and service delivery through effective quality assurance, risk management, and compliance oversight. Drive awareness and adoption of compliance policies, standards, and processes across multiple teams ...

will play a key role in the day-to-day operation and continuous improvement of EMBL-EBIs cybersecurity capabilities. Working alongside infrastructure, platform and service teams, you will be responsible for vulnerability management, incident response, security monitoring, operational security processes and the implementation of technical security controls. This … EMBL-EBI vulnerability management programme, including identification, prioritisation, remediation tracking and reporting activities over all technology assets. Work with IT Operations, Infrastructure and Service Delivery teams to reduce our external attack surface and technology risk across the enterprise. Support the day-to-day operation of EMBL-EBIs cybersecurity ...

play a key role in the day-to-day operation and continuous improvement of EMBL-EBI's cybersecurity capabilities. Working alongside infrastructure, platform and service teams, you will be responsible for vulnerability management, incident response, security monitoring, operational security processes and the implementation of technical security controls. This … EMBL-EBI vulnerability management programme, including identification, prioritisation, remediation tracking and reporting activities over all technology assets. Work with IT Operations, Infrastructure and Service Delivery teams to reduce our external attack surface and technology risk across the enterprise. Support the day-to-day operation of EMBL ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

also play a key role in strengthening operational resilience through the development of playbooks, contingency plans and continuity strategies, while supporting the successful delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience … within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand systems Good working knowledge of Business Continuity and Incident Management processes,policyand governance Experience of quality assurance, problem solving and consultancy within an operational ...

flexibility of remote working while maintaining regular in-person collaboration with colleagues. Join a Council Shaping the Future of Public Services Essex Digital Service is working to improve how Essex County Council delivers services, making it easier and safer for residents and colleagues to get things done. Our work … SaaS platforms, data, integration, identity and established systems. Some areas are more mature than others, so the role offers the opportunity both to support delivery now and to help strengthen how we modernise services over time. As a Solution Architect, you will turn complex service needs into clear ...

seeking a Network Service Manager to lead operational excellence, ensuring reliable, secure connectivity across ITV sites and cloud environments. The role is based in London with hybrid working (1-2 days on site). You will own service delivery, drive supplier performance, manage budgets, and champion NetDevOps … practices, partnering with engineers, architects, and delivery managers to evolve the network service and improve observability. #J-18808-Ljbffr ...

Time | Salaryc£90k (depending on experience) Our Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Great Britains national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … heart of our clients digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions ...

doing Supporting and maintaining core infrastructure services. Troubleshooting and resolving complex technical issues. Contributing to cloud, infrastructure and application projects. Working closely with service delivery, project and architecture teams. Supporting disaster recovery, high availability and business continuity initiatives. Driving automation and continuous improvement across the technology estate. Skills ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across our client estate. The role combines: Deep technical ownership of the Microsoft ...

successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across the Colt estate. The role combines: Deep technical ownership of the Microsoft ...

partnership with the Solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...