2 of 2 Remote Service Delivery Engineer Jobs

CyberSecurity Operations Engineer We are excited to be recruiting for a Operations Engineers role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in 2023 & 2024, which has opened up several career opportunities for cybersecurity professionals. This role is … working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Remote - Must be able to travel into London when needed Salary: £35,000 - £50,000 per annum Requirements for CyberSecurity Operations Engineer: Ideally, you will have at least one year … of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked University You achieved at least AAA at A Level or equivalent More ❯

been the EMEA Genesys Cloud Partner of the Year for the past two years. About the Role Reporting to the Head of Support, we are looking for a motivated Service Delivery Engineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be responsible for: Incident diagnosis (Level …/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the incident management process Liaising with third party suppliers and escalations with the in-house development teams Completing customer service/change requests Contributing to the customer knowledgebase Participating in the company on-call rota You will be … working as part of a broader team supported by the Service Delivery Manager and must be a self-starter and passionate about customer satisfaction. Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning call centre platform based on open-source technology and Genesys Cloud for omni-channel contact centre customers. The role More ❯