2 Permanent Service Delivery Manager Jobs in the North West

IT Service Delivery Manager (Blackpool & Manchester) Salary: Up to +/- 35K plus car allowance Following exciting growth, we have a new position available for an IT Service Delivery Manager with a well-established, national group offering excellent career progression. Reporting to the IT … manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence is required. Key Responsibilities: Provide development plans, goals, and appraisals direct … reports. Work with an outsourced IT Service Desk to coordinate tickets, calls, incidents, etc Manage incidents Deliver Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, etc) Working with the IT senior team; make recommendation to support continual improvement Help with Contract and Supplier Management activities Manage the Service more »

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of survey, design, build and … UK's leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They … will also ensure that a quality service is always delivered and assist in raising the profile of the business. The department also provide day-to-day support to Project Managers, Site Agents including Development and Training where necessary. You will be expected to perform technical tasks, such as troubleshooting more »