5 Service Design Jobs in the North East

Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … DescriptionWe are looking for an experienced Product Manager who is skilled in framing problems, and setting priorities for delivery teams working on Government Digital Service (GDS) projects.Working to GDS standards ensuring the development of consistent and user-friendly end-to-end government digital services you will influence and provide … direction on product development. Collaborating with a multidisciplinary team including delivery managers, user researchers, service designers and technical leads to define and prioritise a product roadmap and ensure delivery of successful outcomes.In addition to delivering excellent outcomes for customers, you will have strong commercial awareness and experience in supporting more »

heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … making considered decisions. In your day-to-day role as a Lead Improvement Architect you will: * Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … principles in our Technology Estate, being able to assure standards Essential Skills and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety more »

will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … and objectives. You should be educated to degree level and have extensive qualitative and quantitative research experience. You will have undertaken specialist Government Digital Service (GDS) research training and prior experience of having services assessed at GDS assessments. You will have demonstrable user experience research and insight experience gained … within a service organisation. You will have a proven track record of working collaboratively to carry out user experience research projects in an Agile working environment. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments more »

Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred … design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours more »

the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior Service Designer in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme operating … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions more »